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Credit Cards Public Bank Visa Signature - 6% Cashback, On Grocery, Dining, Online Transactions

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TSronnie
post May 28 2014, 11:07 PM

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Here's the official response from PBB Customer Service
QUOTE
Please allow us to clarify that SMS transaction alerts will be sent for all Card-Not-Present transactions regardless of amount.  However, for card present transactions, the current threshold amount is set at RM500-00.  Cardmember may request to change the threshold amount in multiples of RM100-00.  We confirmed that your current threshold amount for SMS transaction alerts has been changed to RM100-00 as requested.


Shall I forward this email to BNM for further actions ?
Human Nature
post May 28 2014, 11:18 PM

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QUOTE(ronnie @ May 28 2014, 11:07 PM)
Here's the official response from PBB Customer Service
Shall I forward this email to BNM for further actions ?
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Good evident enough.
TSronnie
post May 28 2014, 11:20 PM

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QUOTE(Human Nature @ May 28 2014, 11:18 PM)
Good evident enough.
*
What should I be telling BNM ? Any sample ?
Human Nature
post May 28 2014, 11:25 PM

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QUOTE(ronnie @ May 28 2014, 11:20 PM)
What should I be telling BNM ? Any sample ?
*
My template
QUOTE
To Bank Negara,

I refer to your policy on SMS Alert for all credit card transactions. As per my email correspondence below, the bank refuses to comply to the policy.

I would like to put forward my complaint on this matter.

My details:
(1)  Mykad number
(2)  Correspondence address and contact number
(3)  Credit card number

Thank you
Name
This post has been edited by Human Nature: May 28 2014, 11:25 PM
TSronnie
post May 29 2014, 07:40 AM

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QUOTE(Human Nature @ May 28 2014, 11:25 PM)
My template
*
Thanks for the template.... send it to bnmtelelink@bnm.gov.my, right ?

This post has been edited by ronnie: May 29 2014, 07:40 AM
zenquix
post May 29 2014, 08:55 AM

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QUOTE(propusers @ May 28 2014, 01:40 PM)
Is Starbucks in it's drinking places list (5813)?
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QUOTE(ronnie @ May 28 2014, 01:45 PM)
Possibly 5812 if I'm not mistaken... yet to be tested.
*
Based on alliance bank's 50% cash back dining deal early this year. it should be either 5812 or 5814. I called OCBC CS to check (before i swiped with my alliancebank card tongue.gif) , but can't recall which 1 it was.
raul
post May 29 2014, 09:32 AM

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is the 0% 12 months BT confirmed? Where's the link to download the form for this?
Human Nature
post May 29 2014, 09:54 AM

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QUOTE(ronnie @ May 29 2014, 07:40 AM)
Thanks for the template.... send it to bnmtelelink@bnm.gov.my, right ?
*
Yup, mine will follow after i receive the reply from PBB too.
ubuntu
post May 29 2014, 02:11 PM

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My application just approved, took 12 working days to process.
bearbear
post May 29 2014, 02:14 PM

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QUOTE(zenquix @ May 29 2014, 08:55 AM)
Based on alliance bank's 50% cash back dining deal early this year. it should be either 5812 or 5814. I called OCBC CS to check (before i swiped with my alliancebank  card tongue.gif) , but can't recall which 1 it was.
*
lol you got that too

it was 5814 based on what Alliance CS informed me.
g00glesYYl
post May 29 2014, 10:40 PM

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compare to WISE card and OCBC Titanium card, this card is way better?
tigaxxx
post May 29 2014, 11:11 PM

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~duplicate~

This post has been edited by tigaxxx: May 29 2014, 11:14 PM
tigaxxx
post May 29 2014, 11:12 PM

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QUOTE(g00glesYYl @ May 29 2014, 10:40 PM)
compare to WISE card and OCBC Titanium card, this card is way better?
*
Depends on how much u spend per month. .
~rm1k -> wise
> rm1.7k -> public B

or use both...the first 1k use wise..the rest PB
DarReNz
post May 30 2014, 09:19 AM

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QUOTE(ronnie @ May 29 2014, 07:40 AM)
Thanks for the template.... send it to bnmtelelink@bnm.gov.my, right ?
*
bank negara will ask for IC & address ?
Human Nature
post May 30 2014, 10:05 AM

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QUOTE(DarReNz @ May 30 2014, 09:19 AM)
bank negara will ask for IC & address ?
*
Name, IC and account no. The address, sometimes yes, sometimes no.
sogood
post May 30 2014, 10:37 AM

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QUOTE(Human Nature @ May 28 2014, 01:15 PM)
Finally received the card. You guys are right. This is the worst credit card package that I received. Just the letter with the card pasted on it and one leaflet about how to prevent card theft.
*
Nice, I haven't got mine because PB keyed in my mailing address wrongly. sweat.gif

Do you need to sign upon receiving your card? Or PosLaju simply put in the letter box?
Human Nature
post May 30 2014, 10:38 AM

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QUOTE(sogood @ May 30 2014, 10:37 AM)
Nice, I haven't got mine because PB keyed in my mailing address wrongly. sweat.gif

Do you need to sign upon receiving your card?  Or PosLaju simply put in the letter box?
*
Need to sign, my dad signed it on my behalf smile.gif
TSronnie
post May 30 2014, 11:27 AM

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QUOTE(ronnie @ May 28 2014, 11:07 PM)
Here's the official response from PBB Customer Service
Shall I forward this email to BNM for further actions ?
*
Bank Negara already responded to PBB and CC me in the email.... Very fast response on the next working day thumbup.gif
BNM responded in BM brows.gif brows.gif

Now let's see what Public Bank going to do about it....

This post has been edited by ronnie: May 30 2014, 11:28 AM
herc
post May 30 2014, 11:58 AM

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duh, pbebank online cant combine 2 different account, i have to maintain 2 user ID sad.gif

just received my card to day after week from approval date from IVR, wonder why it takes so long, no enough time to utilise current month rebate

This post has been edited by herc: May 30 2014, 11:59 AM
echoesian
post May 30 2014, 12:04 PM

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QUOTE(tigaxxx @ May 29 2014, 11:12 PM)
Depends on how much u spend per month. .
~rm1k      -> wise
> rm1.7k  -> public B

or use both...the first 1k use wise..the rest PB
*
Why is that so? Isn't PBB also has limit the cashback per month which is only RM60 ?

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