I am a celcom postpaid user. These two months I didnt receive bill from celcom again. They got charged me the itemise bill(RM3 x 2 cos I have 2 lines) but never post the bill for me. Some else want to barring my service if still dont want to pay the bill. I did send the complaint letter to careline but no respond at all. What should I do?

CELCOM had a bad service on me. I changed from Mxxxx last 4months cos heard the salesman said Celcom have a good package with power38 and bla bla bla.. So I did open 2 new power38 lines. Now very disappointed and screw by 2 years contract.

*CELCOM cheated my money*

This post has been edited by tplcaik: Jan 8 2007, 08:43 AM

Yes,their service are as bad as streamyx service. May be under the same roof now. They are joined together include attitude. call 1111 to as for help but they said not their control and need to send email to careline. I did sent but until today still no respond at all. I had been waiting for 1 and half month for reply. Celcom got so many useless staff inside? What should I do now? I paid the bill alr at their Celcom partner center because i working 6 days a week. i cant pay at celcom center cos they r close when I come out from company alr 5.30pm. No chance to ask at their service center at all.

I did ask the celcom partner service center and u know wat they answered?Sorry..We just help u to pay the bill,no other services ll provide here. damn... Partner just help to pay bills? THen better pay at post office cos they r really receive bill only. Why need these useless celcom partner service center ?

I changed to celcom service cos of power plan. They said free of charge when u call to gf hp(need open 2 lines of course). 1 line just RM48 then call to gf free of charge(so attractive).When this plan out maxis still no such plan. My maxis line usage around RM120 per month cos of keep calling my gf only u know? Y not try celcom power plan right?

Now regret alr...All is over Celcom bad service cause me no confidence on them alr. Rm6 itemise bill only also want to eat me. Now waiting 1.5 year contract expire lol then change back to maxis family plan. Also free of charge amount family(include gf)

How to confirm that my sim card can use 3G or not? mine is 128K de i think. Currently wanna try 3G call but dont know how to get the setting.

*TS should put the all the celcom solution or setting in the 1st page ma. If not we hard to refer page by page.