03-36308888. Local operator charges apply.

FYI if it is not registered yet, the answer will be the same, they will advise you to wait another few hours or days, if still not registered, they will advise you to proceed to any Celcom branch to do registration.

Sometimes phone dealer delay on sending your registration form, if they use SMS method (which I don't know how or is it really exist) maybe network delay or some how doesn't register.

My advise is to proceed to branch, normally will be done in 24hours.

This post has been edited by Mr Cola: Nov 3 2008, 12:40 PM

That's what they said to entertain their customer(s). Well, it just my 2cent, I can't confirm whether they really did it or not. If the form is on progress to register, system will never show. CS can only check whether they number is registered, or not. They can't provide more info about the progress.

Try to restart your 019 sim, if it is registered, you can make outgoing calls.

The plan has changed to 40hours free call/sms and etc right AFTER they increased 1+3 to 1+5. No offence, you should do more reference or call careline 1111 to confirm before you migrate to postpaid. That's why Celcom's careline is FOC.

It depends. Call careline 1111 and they will count for you. But make sure you had used Celcom postpaid more than 3months. They count CL depend on your last 3months' bill.

Your phone model, pls?

Pls follow exactly CAPS or no-caps
Menu => Web Access => Web Session => New / New Entry (or press "Options" look for NEW / NEW ENTRY)

Name : Celcom 3G MMS
Homepage : http://mms.celcom.net.my
Service Type : HTTP (if this available, choose HTTP, if not just ignore)
Proxy 1 : 10.128.1.242
Port 1 : 8080
Others leave it as default, scroll downnnnnnnnn and look for "GPRS APN"
GPRS APN : celcom3g
Click "DONE"

Click "NEW" or "NEW ENTRY" again~
Name : Celcom 3G WAP
Homepage : http://3g.celcom.com.my
Service Type : HTTP (if this available, choose HTTP, if not just ignore)
Proxy 1 : 10.128.1.242
Port 1 : 8080
Others leave it as default, scroll downnnnnnnnn and look for "GPRS APN"
GPRS APN : celcom3g
Click "DONE"

At the same place in "Web Session" go to Celcom 3G WAP => Options => Set Default
Exit to your main menu => Messages => Options => Setup => Message Setup => MMS Message Setup => Server Info => Edit anyone :
Service name : Celcom 3G MMS
Server name : http://mms.celcom.net.my
Web Session Name : Celcom 3G MMS
Click "DONE"
Set default at Celcom 3G MMS in "Server Info"

You're ready to browse internet or send/receive mms.

Might be slightly different, but 90% accurate.

Phone model? Send "SET" to 20999. The OTA settings is not 100% released for 3G yet, but you can try your luck to send it. 3G OTA settings will be available starting 18th November onwards.

Normally the setting is already in your phone. You can try this method.

-MMS : Main Menu => Messaging => Options => Setting => Access Point In Use => select Celcom 3G MMS

-WAP : Main Menu => Services/Web => Options => Setting => Access Point => Celcom 3G WAP

Even if you call 1111 you will do the same thing as I've told you. And, it is not couple of minutes but after 6days or later. So if possible, try to find another solution/alternative.

System will auto detect your phone model. Mostly works by 18th Nov.

---

Added on November 15, 2008, 9:34 amYou will understand me when you get new agent who do not know how to send OTA settings or lazy agent who always depend everything to tech helpdesk.

And yes, agent will claim call you back in 48hours, that's our current procedure but it's due to high volume of queue, it has been delayed to quite a long time.

---

Added on November 15, 2008, 9:36 amFor famous models like Nokia, SonyEricsson, Samsung and etc, Celcom OTA support their settings but unlike Motorola. Mostly has to do manual settings. PDAs and some China-Made phones too. We prefer to send OTA, it's easy and simple but sometimes it just doesn't work so have to do manual sett.

This post has been edited by Mr Cola: Nov 15 2008, 09:36 AM

RM5 per subline

1+5 subline(s) has 40hours talk time among them. If you did not exceed 40hours of talk time or the sms limit, your subline bill is RM5 + 5% government tax NETT.

No worries. GPRS pay per use has been capped to RM250 monthly. If she used over RM1k+, she has to pay RM250 only. But since it's first time and not knowing RM0.10/10kb, actually owner can proceed to branch to request them to give discount. It depends on their higher management how much discount will be given or no discount. But worth to give a try. Cheers!

After your friend has received the bill, can proceed to branch to request discount for that bill. If the officer said cannot, INSIST for discount! Show the officer pity-ness, tell the officer stories, how poor your friend are, this and that. Wish you luck. Cuz RM250 is not a small amount, so let say they give 30% discount, it's quite alot huh! So don't hesitate to beg them.

Your phone model pls?

http://www.sonyericsson.com/cws/support/ph...00i?cc=my&lc=en - mms
http://www.sonyericsson.com/cws/support/ph...00i?cc=my&lc=en - wap

FOC but not 100% confirm you will receive.

Hmm.. It's official SonyEricsson website, so I think should be no doubt?

That's your "Miss Call Notification" If you want to off it, you have to call careline 1111 to request disable voice mail. After disable your voice mail, you have to dial ##002# then you won't receive any notification anymore.

CEP 50 discount = RM60> = 10%
RM80> = 20%
RM150> = 30%

voice/video call, GPRS pay per use.