celcom has same mentality. The billing mayhem has not been sorted out yet.
Advertisement says no need pay deposit or upfront fees. From their website this is not true.
There is still a hidden RM50 connection fee, RM10 stamp duty, advanced PV, prorated PV, and BACKDATED PV.
so this is how it will work. let me take RM80 plan for example.
For your first month, you will be charged RM 10 (connection fee, staggered into 5 months ) + RM2 (stamp duty ,staggered into 5 months) + prorate + advanced RM80.
confused yet? why do we need to pay advanced RM80 for the current month? I could accept the prorate.. but why advance payment for every month?
this is not all guys, there is this BACKDATED PV ( or so called adjustment for advanced PV) staggered for 5 months. this is basically your deposit, will will be offset in case you terminate the plan.
so every month for 5 months you will pay more than RM100 ....for a RM80 plan.
Now, it takes me a while to figure out their billing bewilderment.
This UNACCEPTABLE atrocious billing system which is out there to CHEAT customers. STAY CLEAR of celcom until they sort out their billing system.
why cant they just follow DIGI/ Maxis in their billing?
maxis connection fee waived, stamp duty waived, first bill you ONLY pay the PRo-rate for the previous month. The current month will be billed to you NEXT MONTH. and they tell you that u only need to pay upfront deposit of RM100.. but what i like about maxis is they are CLEAN. you dont feel cheated.
hi soul2soul... if you care to read my previous post, maybe you explained half of the answer for me...
There is still a hidden RM50 connection fee, RM10 stamp duty, advanced PV, prorated PV, and BACKDATED PV.
you mean only pay that for the 1st 5 months right? after the 5th month, only RM80 + 5%tax is it = RM84... by the way, what is the amount of deposit for celcom C250 & C500 ?