I had this problem and want to share just incase there is someone that has the same problem.
Error: "LU1875 This update failed during its preprocessing welcome text phase"
Solution.
Unregister and Re-register Navlucbk.dll file.
Here is a simple way to do. Follow these instructions:
1. Unregister Navlucbk.dll (C:\program files\norton antivirus\navlucbk.dll)
To unregister
a. Click Start > Run
b. In the Run dialogue box type or paste:
regsvr32 /u "c:\program files\norton antivirus\navlucbk.dll
2. Reregister
a. Click Start > Run
b. In the Run dialogue box type or paste
regsvr32 "c:\program files\norton antivirus\navlucbk.dll
3. Perform a disk Cleanup
4. Restart the Computer
5. Run liveupdate again
This post has been edited by zenix: Jul 31 2006, 11:27 PM
[Guide] Fix for Norton's update, error messages LU1875
Jul 27 2006, 02:00 AM, updated 20y ago
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