QUOTE(otakotak @ Jul 16 2014, 02:04 AM)
hello guys, i need advise from someone experienced with buying nikon dslr with yellow warranty card from japan. i would like to ask how check if this is covered by nikon malaysia?
the reason i'm asking is that one of my friend and i bought a dslr recently in lowyat (Tarita at upper ground floor). the shop staff mentioned that it's original nikon set and warranty is under nikon malaysia. being a complete newbie we just trust the shop owner as this is the only shop that offer body+lense that we want. (price is not that cheap too, so no doubt of grey set) plus i did check Tarita appear in nikon malaysia website dealers list. anyhow after purchasing then we read on the internet there's japan set and it's considered as grey set and not covered by nikon malaysia. re-checking my receipt i did see (J) mark under my item list. i remembered during buying i'd ask what is (J) mean, the seller says it's normal company code. i think i just got fraud. if that's the case, would anyone please suggest what should i do?
thanks and sorry for long post
update: went back to the shop. nicely talk to one of their staff and they replied that one of their staff is still new and don't know what they talk about. so there was confusion when buying the camera. they are willing to exchange 1 to 1 for the body only and i don't have to add any extra money. now i have yellow warranty card with nikon malaysia sdn bhd.

Buying at Lowyat like buying grey sets. Quite risky I would say. As now Nikon Malaysia will charge double for any service or parts changed.the reason i'm asking is that one of my friend and i bought a dslr recently in lowyat (Tarita at upper ground floor). the shop staff mentioned that it's original nikon set and warranty is under nikon malaysia. being a complete newbie we just trust the shop owner as this is the only shop that offer body+lense that we want. (price is not that cheap too, so no doubt of grey set) plus i did check Tarita appear in nikon malaysia website dealers list. anyhow after purchasing then we read on the internet there's japan set and it's considered as grey set and not covered by nikon malaysia. re-checking my receipt i did see (J) mark under my item list. i remembered during buying i'd ask what is (J) mean, the seller says it's normal company code. i think i just got fraud. if that's the case, would anyone please suggest what should i do?
thanks and sorry for long post
update: went back to the shop. nicely talk to one of their staff and they replied that one of their staff is still new and don't know what they talk about. so there was confusion when buying the camera. they are willing to exchange 1 to 1 for the body only and i don't have to add any extra money. now i have yellow warranty card with nikon malaysia sdn bhd.
Jul 25 2014, 07:56 PM

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