Hi guys,

I am having some problem connecting to xbox live. Follows are troubleshooting that i have done:


1. Restart modem and xbox
2. Delete system cache
3. Port forwarding at modem
4. Change between wired and wireless
5. Delete the profile and try to re-download it
6. Restore factory network factory setting
7. Re-do xbox initial setup
8. Manual ip address (not using dhcp)
9. Using bridge network from PC
10. Using MS official network troubleshooting guide
11. Set MTU to lowest possible setting (1365 after reading this article: http://xbox360help.blogspot.co.uk/2007/03/...live-test.html)
12. set IP address to DMZ

Any other suggestion. Anybody face the same problem. By the way, my ISP is Unifi

This post has been edited by izaman: Mar 28 2014, 05:08 PM

ada bayar bill ka?

if tak bayar, i can't even post this thread

try pakai phone data tengok boleh connect tak ? u try test connection show up apa?

Use Google DNS?

boleh connect

yeah. tried both google dns and default DNS

seems to be caused by unifi. anybody had faced this problem and have the solution (besides change to other ISP. dont have any other fast internet over here)

This post has been edited by izaman: Mar 27 2014, 07:59 PM

i don't think there is any problem with unifi, was using unifi few years back on Xbox Live. Settings are just normal for me, set it to manual ip (make sure its not occupied), look for DMZ on the router use your Xbox IP, apply restart router, done.

already done the DMZ setting. it just happened. means before this i always use my unifi to connect. but suddenly i cannot connect to live. no alteration has been done to modem setting. i joined an FB group and some people face the same problem.

suddenly cant connect? your xbox 360 is modded or original? can you login your profile on xbox.com?

yeah. suddenly can't connect. unmodded. i can connect using my phone's internet sharing. so, the problem is from unifi.

Did you configured the port forwarding?

yep. item number 3 on my list

did you tried change to another router?

not yet. any suggestion what model to try?

Test connection.

LAN Connection - OK?

Internet Connection - OK?

XboxLIVE connection - XOK?

Ur console have problem to the Live Acc.

tried new GT?

whenever we do the testing, the sistem will automatically logged out the GT. i dont think there will be a difference if i change to other GT. however, thanks for your suggestion and i will try it tonight. i will update it later.

Try tp-link modem cheap version rm75...using it right now, no problem playing titanfall...no port forward setting, I just use default setting.

Oh i'm not using unifi though just streamyx 2 mbps.

This post has been edited by wunan: Apr 3 2014, 12:21 PM

I have the same problem too when updating FW and connecting to XLive...Here's the screenshot of status code:


I have done pretty much everything; including using LAN cable, removing HDD, free some space (27GB Left space), connect to different WiFi and problem still there..

wat isp u use?