Apr 18 2014, 12:32 PM
QUOTE(DuO LoN @ Apr 18 2014, 10:39 AM)
the only reason why i haven't cancelled their card is because i still have some rebate left in my card. once i've used up the rebate i will definitely be cancelling it. absolutely ridiculous attitude.
when i signed up, the even promised me a rebate of the service tax. but when i asked the CS about it, they said it is the prerogative of the card center (i signed up via the card center). how stupid is that? don't tell me the bank and the card center are totally separate entities altogether. c'mon, it's obvious they are merely trying to hoodwink their customers.
one word to describe cimb = unethical.
Agreed...when i signed up, the even promised me a rebate of the service tax. but when i asked the CS about it, they said it is the prerogative of the card center (i signed up via the card center). how stupid is that? don't tell me the bank and the card center are totally separate entities altogether. c'mon, it's obvious they are merely trying to hoodwink their customers.
one word to describe cimb = unethical.
The Bank can't and won't give rebate BUT the card centre(retention dept to be specific) can give, on the spot, the thing is card user cant contact this dept easily, hv to wait for their call if they like.
They force u to keep & use the card by asking u to pay govt tax 1st, and they might give u the rebate 3 mths down the road hoping u'll forget bout it.... !!!
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