Sent my Alienware m14x r2 to him last weekend, and I’m super satisfied with the outcome! My laptop was very sticky due to the melted layer and he cleaned all the sticky surface. Idk how he did it but it’s magical! I tried cleaning it with alcohol and failed. Btw I can’t see the inside but I think he did an excellent job as well cuz my laptop is no longer overheat. Runs so smooth now. So worthy.