just sharing my experience.as proton slogan says,
drive it to believe it.on 17th march 2014, i went to proton glenmarie temasya service centre for my 20k km service.
complaint on my seat, vibration, cvt leak and follow up regarding my last complaint about front windows rubber lining as well.
in the evening, i was informed i need to leave the car as they found out vibration on my car was not due to engine mountings but a loose tensioner pulley. i was OMG. mileage was slightly over 20k km, not even 21k km yet.
they promised to settle it the next day once all parts arrive. well, i have already guess it by that day with many experiences i read in the net that it is impossibru.
now i am sharing my experience that my car is still at proton service center until today. fourth day and they still cannot verify with me how much longer i have to wait.
already email to we care and someone to help push the order/ repair job on the that night when my car was admitted to service center.
i guess this is normal eh?
p/s: my 1st proton car and my first car that have to overnight at service center. coincidence?
today is my preve's 1st year roadtax n insurance renewal, and i havent even got the chance to stick new roadtax to my preve.