Oh yeah, you're right, I totally forgot that I already have it and filed it.
Just checked, I did 4 petrol transactions at the same station, all using kiosk pumps, amounts are 50.19, 50.25, 50.13, and 73.00.
However, in the "categories" column, only the transaction for 73.00 had the word "PETROL" in it. The other transactions had nothing in that column.

Also, to add salt to the wound, my other category is Dining, and I had spent RM196.25 at Taang Shifu (Chinese restaurant) at AEON Ipoh on 1st March, posting date 3rd March, but there was also nothing in the "category" column as well.

Damn it, means that I have lost RM35 in cash back in March alone...!
What the hell......

u could give CS a call to sort it out

Did you perform the other 3 petrol transactions at the pump or at cashier ?
Which petrol station ?
Only swipe at the pump entitles you to 10% cashback.

Taang Shifu has always not use DINING MCC code.... too bad.

There's nothing to complain if the merchant set the wrong MCC code....

Jusr register hong leong wise combo with gsc card. The sales agent told me that. Bank negara will only detect under one card for wise and gsc. Just like maybank amex. Is it true ?

Welcome to the club
You really need patient on dealing with them.
Not even come to "missed" transactions that carried over to next month that makes the cash back 15/16

Therefore to be exact, you need to swipe at least (11 to 13) x RM50 transactions per month, or you may be facing the possibilities of getting 0% cash back, due to HLB's system glitches and some merchants' late posting/wrongly MCC codes entering of transactions made.

Nonetheless, the HLB's CS (customer service) officers were mostly un-trained/un-knowledgeable, thus often giving wrong information and unable to solve/clarify-confirm the problems arise from their credit card's especially!!

Why not opt for 100% confirmed cash back + good CS (customer service) in all terms??

Note: Won't promoting any credit card here, as they're good/suitable only depends on our's differently spending patterns.

Wrong MCC at petrol station is so annoying and wasteful, HLB should include 5541 as CB code.

All transactions were at the pump only. Never at the counter.
That's why my original question here was whether some pumps might have the correct code, while some pumps might be programmed with the "wrong" code.

You got my vote for that!

Damn, if I'd known that Taang Shifu is not registered as Dining MCC code, I would've swiped my MBB Amex card instead, at least I'll get my 5% cashback and 5x treatpoints.
Do you by any chance know of any other restaurants which are NOT using the Dining MCC code, so that we can be aware?

I believe it's done on purpose to avoid you using HLB WISE for other products in the Shop

Avoid that Petrol Station altogether.... can share the actual Petrol Station location to put in the "shame list"

This post has been edited by ronnie: May 1 2014, 11:12 PM

Read thru the Post #1 of the OCBC Thread

if not mistaken, taang shifu doesn't accept amex. or at least the outlet i went to doesn't accept.

Sure on your statement?
Do you know that merchant registered under petrol only paying 0.5-1% fee while others 2-3%

For WISE, you need to try and error on petrol stations.
In Seremban, almost 40% of them are boycott by me.

Well, it's the Petronas station at Damansara Damai.
But then again, it's the closest to my house so for convenience, I always pump there.
You're right, I think I will need to source for another station, just to be sure.

Boycott by you due to them having the "wrong" MCC code?

Really?
OK I didn't know that......big and flashy overpriced Chinese restaurant like that doesn't accept AMEX?
Who would've thought.
I think I'll just avoid this restaurant altogether, and save myself the trouble.
Terribly overpriced, and food's not that spectacular anyway.

Nope, because sometimes can get and sometimes can't get. All of them don't have pump machine, only counter has.
As they have 2, 1 under other and another under petrol.
Rather than waste time on argue with card center, I choose to boycott those stations. For your case also the same, try other stations and see how it goes.
As said, that merchant are stupid if they use others to charge you on petrol as they need to pay extra.

This post has been edited by supersound: May 2 2014, 12:23 AM