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Credit Cards Hong Leong Bank Wise Credit Card V3, 10% Cashback , Up to RM100 per month

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aeiou228
post Apr 23 2014, 01:12 AM

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QUOTE(bee993 @ Apr 23 2014, 12:41 AM)
When I apply juz now the manager say the AF can be waive by calling .duno is bullshit to convince me or is real.maybe based on spending? Mind to tell u spend over 20k p.a izzit?
And bro ronnie n supersound both are helpful ppl.so dont need angry angry ya..juz get the correct info peacefully and thx to both and other for helping us.
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Maybe HLB gave special treatment to me because of my other accounts tongue.gif Nope. I never spend 20k p.a. You don't want to spend more than 1k per month on Wise card otherwise you will be very unwise. tongue.gif
HLB managed to tricked supersound and made him confused with the CB terms and our very wise Ronnie and others tried very hard to correct him but unfortunately supersound was quite firmed with his confusion and can't stand corrected. biggrin.gif
aeiou228
post Apr 23 2014, 10:32 AM

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QUOTE(supersound @ Apr 22 2014, 11:45 PM)
Nope, you are totally wrong on this, the first 2 transactions will be March 2014's cash back which will be in April's statement on cash back. But pay the amount on April's statement.
BTW, no point of arguing on this, just try your best to deny what the HLB's officer said. If you are not convinced on my statement, do try again your better excuse to deny the below statement(copied from FAQ)
16. Are the retail transactions in a calendar month are counted based on posting date or transaction date?
 
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.

Am my explanation confusing? Maybe for some that with intention to be confused or want to deny my statement.
As stated clearly already, cash back are calculated based on transaction month or calender month.
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The red coloured statement was not only confusing to the reader and it was wrong too.
The correct answer should be, the two 30th March transactions but posted in early April will be counted as cash back and 10 x >RM50 qualifying requirement in April. The April's cash back will then be paid on 28th May.

The email you received from HLB was correct but the your understanding to HLB's email was incorrect.

QUOTE(supersound @ Apr 22 2014, 11:53 PM)
Ok, before you hit your self bad or make your self really stupid, why not give call center a call or send them a message? Then let's see who right who wrong?
Transaction posting date means the date you do a transaction.
And posting date means the merchant submit their claim doh.gif
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Here lies the problem of your misunderstanding and confusion.
In this argument, I would say ronnie was right.

QUOTE(supersound @ Apr 23 2014, 09:23 AM)
As said, don't deny me, try to deny the FAQ and what the HLB officers said. Another way is the statement also won't cheat.
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Again, the HLB's FAQ never cheat, it was just your misinterpretation.
You never want to be corrected ?? I made mistake in forum too and I stand corrected with open mind. No big deal. tongue.gif

Please try to comprehend this FAQ thoroughly.
QUOTE
16.
Are the retail transactions in a calendar month are counted based on posting date or transaction date?
 
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card. 

aeiou228
post Apr 23 2014, 10:34 AM

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QUOTE(supersound @ Apr 23 2014, 10:07 AM)
[attachmentid=3942228][attachmentid=3942229]
Here, do your self some calculations on my cash back.
Then tell me, cash back is based on calender transaction month or posting month whistling.gif
You may say I edited the photos if you wish whistling.gif
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Nope. Nothing wrong wiht it. Everything in accordance to HLB's TnC.

Which part you think HLB shor changed you ? hmm.gif
aeiou228
post Apr 23 2014, 10:46 AM

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QUOTE(MGM @ Apr 23 2014, 09:58 AM)
11-Feb-14 9-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 50.30
12-Feb-14 10-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 50.40
12-Feb-14 10-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 50.80
18-Feb-14 16-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 52.50
23-Feb-14 21-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 50.25
25-Feb-14 23-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00
25-Feb-14 23-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00
25-Feb-14 23-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 50.00
25-Feb-14 23-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00
26-Feb-14 24-Feb-14 MAXIS PAY - WEB PETALING JAYAMY 50.00
26-Feb-14 24-Feb-14 SHELL-HALINI MAJU ENT JOHOR MY 56.85
2-Mar-14 28-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00
2-Mar-14 28-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00
2-Mar-14 28-Feb-14 AEON BUKIT INDAH JOHOR BAHRU MY 50.00


28-Mar-14 28-Mar-14 PETROL _CASH REBAT 36.00
28-Mar-14 28-Mar-14 DEPTSTORE_CASH REBAT 15.00
28-Mar-14 28-Mar-14 MOBILE _CASH REBAT 5.00

I went thru my previous statement and found a 'quite' similar situation. From the rebates I got for Feb and shown on 28-Mar it did not  include the 3 tranx of AEON on 28-Feb but posted on 2-Mar, but then Feb-2014 is only 28days.
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The red coloured transactions will be counted as 10 x >RM50 qualifying requirement for March and CB will be payable (if Qualify) on 28th April.
aeiou228
post Apr 23 2014, 10:59 AM

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QUOTE(supersound @ Apr 23 2014, 10:38 AM)
My simple question is, cash back are based on transaction month or posting month?
I said is transaction month but you guys said is transaction date.
So I post my statements as reference I'm right you guys are wrong.
But instead, you guys chickened out, don't dare to calculate but keep insist that I'm wrong doh.gif
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OMG !! you really can twist and turn.

Did you ever read ? How many times need to post this FAQ ??
QUOTE
16.
Are the retail transactions in a calendar month are counted based on posting date or transaction date?
 
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.


Please refer to my post# 589 and list down clearly your disagreement to my post.

This post has been edited by aeiou228: Apr 23 2014, 11:00 AM
aeiou228
post Apr 23 2014, 11:05 AM

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QUOTE(supersound @ Apr 23 2014, 10:38 AM)
My simple question is, cash back are based on transaction month or posting month?
I said is transaction month but you guys said is transaction date.
So I post my statements as reference I'm right you guys are wrong.
But instead, you guys chickened out, don't dare to calculate but keep insist that I'm wrong doh.gif
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I already said earlier there was nothing wrong with the statement you posted and asked you to tell us what's wrong with the statement.
Again I ask......So what's wrong with the statement ??

This post has been edited by aeiou228: Apr 23 2014, 11:08 AM
aeiou228
post Apr 23 2014, 11:51 AM

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QUOTE(supersound @ Apr 23 2014, 11:30 AM)
I'm the one that ask question that you can't answer but ask me back irrelevant question.
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Gosh !! another twist....

The argument was not started off with you asking question. It was actually started off with your misleading "advice" to MGM as in bold words below that people came in to correct you but you refused to be corrected.

QUOTE(MGM @ Apr 22 2014, 03:56 PM)
Just want to recofirm the following. The first two transactions done on 30-Mar-14 but posted in April considered as April Tranx? So total Tranx for April is 8?

1-Apr-14 30-Mar-14 RESTOREN LIANG CHEN MY 78.80
2-Apr-14 30-Mar-14 SHELL-DYNAMIC SYAZSANI  MY 61.53
5-Apr-14 4-Apr-14 SHELL-HALINI MAJU ENT  MY 58.40
6-Apr-14 5-Apr-14 AEON DEPT-KULAIJAYA  MY 50.00
7-Apr-14 6-Apr-14 SHELL-HALINI MAJU ENT  MY 50.00
14-Apr-14 12-Apr-14 SHELL-HALINI MAJU ENT  MY 87.78
13-Apr-14 12-Apr-14 AEON BUKIT INDAH  MY 80.00
13-Apr-14 12-Apr-14 AEON BUKIT INDAH  MY 70.00
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QUOTE(supersound @ Apr 22 2014, 04:15 PM)
Nope, transaction for cash back is based on transaction date, not posting date.
Still, that 2 "missed" transaction you have to pay on next statement whistling.gif
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aeiou228
post Apr 23 2014, 05:46 PM

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QUOTE(darthsaverstrikes @ Apr 23 2014, 05:33 PM)
wah, that's a huge credit limit for a gold card. on average what is the multiple of monthly salary to CL? 3x?

I applied for Gold because i thought easier to get approved. Then will do the BT and get the freebies hopefully
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For Wise card, one gets nothing in return to spend above RM1k/pm in the chosen categories. It is wiser to use other cc like Mbb2Amex or OCBC Ti when Wise card already hit 1k.
Unless one needs the credit to roll for something else, even 2k to 3k CL for Wise card is more than enough.
aeiou228
post Apr 24 2014, 09:14 AM

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QUOTE(guy3288 @ Apr 24 2014, 12:11 AM)
Supersound - you sound like a mad guy firing those who tried to help. Dont be so arrogant.

Wise card 10% rebate is NOT calculated for that month based on TRANSACTION date.

Instead of admitting mistake and apologize , you kept on insisting your are right - arrogant yet stupid.
despite a reply from HLB, you still didn't know you are wrong.
It is NOT based on transaction date. IT is based on posting date.

So if you swipe a qualified transaction at the end of month (last 1-2 day) , that transaction would not count in that month.
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Well, I'm not sure it was due to pride or self esteem too high or he just can't be corrected, one thing I'm very sure is that he like to hurl unprovoked derogatory remarks, name calling to others in many threads he participated.

The irony is he posted and bold the official HLB's FAQ so big to prove us right tongue.gif

QUOTE(supersound @ Apr 22 2014, 11:45 PM)
Nope, you are totally wrong on this, the first 2 transactions will be March 2014's cash back which will be in April's statement on cash back. But pay the amount on April's statement.
BTW, no point of arguing on this, just try your best to deny what the HLB's officer said. If you are not convinced on my statement, do try again your better excuse to deny the below statement(copied from FAQ)
16. Are the retail transactions in a calendar month are counted based on posting date or transaction date?
 
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.

Am my explanation confusing? Maybe for some that with intention to be confused or want to deny my statement.
As stated clearly already, cash back are calculated based on transaction month or calender month.
*
Here is the root of his confusion with the language used by HLB and he still think transaction posting date is the date of transaction instead of date of posting.
QUOTE(supersound @ Apr 22 2014, 11:53 PM)
Ok, before you hit your self bad or make your self really stupid, why not give call center a call or send them a message? Then let's see who right who wrong?
Transaction posting date means the date you do a transaction.
And posting date means the merchant submit their claim doh.gif

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aeiou228
post Apr 24 2014, 10:13 AM

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QUOTE(supersound @ Apr 24 2014, 09:49 AM)
For the first 8 months, almost 7 months I have to send them a message to appeal on those missed transactions. Just try your self and you will know doh.gif
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Perhaps it was due to other issues disqualifying you from CB ?? Can you post up at least 3 months consecutive paper statement of the affected transactions so that we can help to verify it for you ?

The two statements you posted earlier have no problem whatsoever. MGM verified that already and Yes I calculated with my dedicated financial calculator. tongue.gif

This post has been edited by aeiou228: Apr 24 2014, 10:15 AM
aeiou228
post Apr 24 2014, 10:40 AM

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QUOTE(supersound @ Apr 24 2014, 10:19 AM)
They always got the excuses on the month end transaction. Is not the first time and to make it last, I won't swipe after 23rd every month.
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As evident from the 2 statements you posted, the month end transactions will be accounted for if it gets posted in the following month. So there is nothing to worry about and not necessary to file a complaint.
The best is if you can post up 3 consecutive months paper statements of the affected transactions so that we can help to verify for your.
aeiou228
post Apr 24 2014, 11:00 AM

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QUOTE(supersound @ Apr 24 2014, 10:52 AM)
But mine never and have to ask and appeal. Fed up with them already shakehead.gif
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Is it because HLB disqualified your CB based on transaction date that's why you so strongly believe that CB is based on transaction date ??

aeiou228
post Apr 24 2014, 11:05 AM

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QUOTE(tbheng @ Apr 24 2014, 10:46 AM)
I have started using Wise card since Feb 2013...
As I posted earlier, in the first few "trial and error" months, I have also got hit by this "month end transactions get posted in the following month" issue...
So, I re-read the TnC and FAQ, and understand that they use Posting Date for CB calculation.
Just follow the rules of the game and enjoy the "spend RM985 and get RM100 CB a month" (that's the max lah).  laugh.gif
Peace  icon_rolleyes.gif
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Bro, I'm same time as you. Paid 2nd year GST in Feb but no 2nd year AF charged till now. Are you getting this "special treatment" as well ??
aeiou228
post Apr 24 2014, 01:03 PM

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QUOTE(supersound @ Apr 24 2014, 11:57 AM)
As said, it depends on your total spending on that month. If > rm1000 already, even you swipe at 27th also they will make it on the current month's statement. So, my "transaction date" and other's "posting date" during the argument were right as HLB will determine that whistling.gif
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Gee....!! what are you trying to twist and turn here ??? Now you try to equal your argument of CB based on Transaction Date and the rest of the forumers argument of CB base on Posting Date were both right ???

Unbelievable !! You insist not to admit your wrong with your challenge with ronnie is it ???

Look at the quote below ! You sparked off the debate with your incorrect posting yesterday.
QUOTE(supersound @ Apr 22 2014, 04:15 PM)
Nope, transaction for cash back is based on transaction date, not posting date.
Still, that 2 "missed" transaction you have to pay on next statement whistling.gif
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QUOTE(supersound @ Apr 22 2014, 11:53 PM)
Ok, before you hit your self bad or make your self really stupid, why not give call center a call or send them a message? Then let's see who right who wrong?
Transaction posting date means the date you do a transaction.
And posting date means the merchant submit their claim doh.gif

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I asked you 3 times what's the issue you have with HLB for month end transactions but you just never give me a direct answer. Keep saying things like you have to keep calling HLB to settle the issues for 6 months. What issues ?? Tell lah.

This post has been edited by aeiou228: Apr 24 2014, 01:04 PM
aeiou228
post Apr 27 2014, 11:51 PM

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QUOTE(pitywoman @ Apr 27 2014, 01:35 PM)
i cant pump the petrol, tried different petrol kiosk, petron twice and petronas. transaction denied. any idea?
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I think you are the second person to report wise being declined at petrol stations. I'm the third to report my wise card was declined at Petron LDP Sunway toll plaza today.
aeiou228
post Apr 28 2014, 01:58 PM

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QUOTE(yw46 @ Apr 28 2014, 10:01 AM)
Declined at 2 Petron yesterday.
But was told that Petron CC terminal down.
I tried with another CC at Petron as well, also declined.
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Not all Petron stations. I was able to use it at Petron next to Perabut LDP. No problem with Shell too.


aeiou228
post Apr 28 2014, 08:56 PM

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QUOTE(mynewuser @ Apr 28 2014, 08:20 PM)
receive my last month bill. it show only cash rebate of rm 59 for petrol only.

but this time no cash rebate for mobile and groceries. any idea?
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Nope. No ideal. Because you did not post up your March transactions. Common sense guessing is that you do not have mobile and groceries transactions in March.

This post has been edited by aeiou228: Apr 28 2014, 08:57 PM
aeiou228
post Apr 29 2014, 03:59 PM

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QUOTE(yw46 @ Apr 29 2014, 03:53 PM)
forever alone here, around rm50-70 per month only
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Sell online prepaid topup to your FnF to max up to RM100 whistling.gif
aeiou228
post Apr 30 2014, 01:12 PM

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Looks like WISE AF waiver is very much discretionary. Some can't get it waived, some need to call for waiver, and rarely, some auto waiver.
aeiou228
post Apr 30 2014, 11:31 PM

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QUOTE(echoesian @ Apr 30 2014, 11:25 PM)
Mine is RM300 leh... CS said after charge first then call but no guarantee can get waiver.. but I dont think wanna take the risk la .. it's not cheap RM300 leh..
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Don't worry la, HLB won't charge you AF one. Mine due in Feb also no AF charge till now.

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