QUOTE(supersound @ Apr 22 2014, 11:45 PM)
Nope, you are totally wrong on this,
the first 2 transactions will be March 2014's cash back which will be in April's statement on cash back. But pay the amount on April's statement.BTW, no point of arguing on this, just try your best to deny what the HLB's officer said. If you are not convinced on my statement, do try again your better excuse to deny the below statement(copied from FAQ)
16. Are the retail transactions in a calendar month are counted based on posting date or transaction date?
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.Am my explanation confusing? Maybe for some that with intention to be confused or want to deny my statement.
As stated clearly already, cash back are calculated based on transaction month or calender month.
The red coloured statement was not only confusing to the reader and it was wrong too.
The correct answer should be, the two 30th March transactions but posted in early April will be counted as cash back and 10 x >RM50 qualifying requirement in April. The April's cash back will then be paid on 28th May.
The email you received from HLB was correct but the your understanding to HLB's email was incorrect.
QUOTE(supersound @ Apr 22 2014, 11:53 PM)
Ok, before you hit your self bad or make your self really stupid, why not give call center a call or send them a message? Then let's see who right who wrong?
Transaction posting date means the date you do a transaction.And posting date means the merchant submit their claim

Here lies the problem of your misunderstanding and confusion.
In this argument, I would say ronnie was right.
QUOTE(supersound @ Apr 23 2014, 09:23 AM)
As said, don't deny me, try to deny the FAQ and what the HLB officers said. Another way is the statement also won't cheat.
Again, the HLB's FAQ never cheat, it was just your misinterpretation.
You never want to be corrected ?? I made mistake in forum too and I stand corrected with open mind. No big deal.
Please try to comprehend this FAQ thoroughly.
QUOTE
16.
Are the retail transactions in a calendar month are counted based on posting date or transaction date?
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.