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Credit Cards Citibank Credit Cards V3, Everything about Citi Credit Cards

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yunkakei
post Sep 20 2014, 01:34 AM

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Hi, I'm going on a trip to Japan in 2 weeks, and was thinking I should get a credit card for emergency purposes (in case I run out of cash during my trip or need to suddenly fly back), and was thinking of applying for a Clear Card at the Midvalley Kiosk. What are the chances that I can get it within the week?
yunkakei
post Sep 26 2014, 10:18 AM

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So I went to Mid Valley to apply for the Clear Card last Saturday, but it couldn't be completed on the spot as they wanted my copy of employment letter and payslip copy verified even though I also brought the originals, they said because my originals do not have the company letterhead. (I work under special circumstances, so my workplace will not place letterheads easily).

I explained that I would be going for a trip in October 4 and would like to have it processed asap, the agent said okay as long as I send the additional documents by Monday, which I did. She also mentioned if I did, it would be completed within the week.

Today, I called to check application status, but there are no documents being processed under my name. I haven't called the agent to check yet, but does this probably mean the agent hasn't even begun on my application? Or it has already been rejected?

This post has been edited by yunkakei: Sep 26 2014, 10:41 AM
yunkakei
post Sep 26 2014, 11:44 AM

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QUOTE(laymank @ Sep 26 2014, 11:38 AM)
If rejected, usually the IVR will state that.

No application under your name, simply because your application has yet to be processed (entered into the system).

very unlikely for you to meet the 4 Oct deadline.
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Ah, okay, thanks for the explanation. I suppose I'll just yolo the trip with cold hard cash whistling.gif
yunkakei
post Oct 2 2014, 08:14 PM

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Back to this thread again tongue.gif

I got a call today telling me my card application has been approved and they confirmed my mailing address, but since I was in the middle of work I completely forgot to ask if I could pick up my card from their office instead since I won't be in Malaysia for the next 12-14 days.

So I called back after work to check with them, but surprisingly my application is not in their system? And I haven't gotten any smses of any sort. Going to try calling again the next morning. In case any one is curious, this is how my application timeline went:

Sept 20: Went to Midvalley to submit application, got asked for additional verification
Sept 23: Sent verification (office scanner conked so I used phone camera)
Sept 26: No response so I called, baru they tell me not accepted because not scanned copy. The agent I dealt with personally dropped by my office to pick up the documents required
October 2: Phone call in the afternoon congratulating on my application approval and confirming mailing address

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