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 [V7] Nokia Lumia 920, The Legend Continues

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DevionKnight
post Mar 30 2014, 02:55 AM

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Guys! I just bought a Lumia920, but I need help in identifying some problems..

first, After a few firmware updates my latest firmware now is 3051.40000.1349.10317 (29th March 2014)
Am I on the latest firmware? is this Lumia Black? I understand that the Lumia920 is upgradable to WP8 Black, but I dont feel WP8 Black. There are tons of notable features from WP8 Black but I dont get any, for example, double tap to wake. No matter how many times I refresh the "check for updates" button in the Phone Update settings it just tells me that my phone is up to date.

second problem. I found out that the display on the bottom edge of the phone screen started to get blurry and all the more pixilated. It started off with a thin horizontal line and as I progressively open and close apps, scrolling up and down, simply moving animations over the blurred area, it gradually gets thicker and thicker. I tried turning the display off and when I have it on again, the blurred line was gone. As soon as I thought it was just a one-time bug, it started appearing again the same way how it appeared the first time after a few minutes of usage. I even tried shutting off the phone and starting it again, but the same problem still appears. Heck, I even tried resetting my phone, erased all memory and apps, but still, it didn’t solve the problem.
(pictures to refer)

Can I take this to Nokia Centre with these problems? I have my warranty of 1 year with Zitron and if I could, how would the process be? how long would it take?


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DevionKnight
post Mar 30 2014, 07:19 PM

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hey sosot000, thank you so much, man. really appreciate the reply!
I downloaded Nokia System Update app and done the necessaries. learnt something new.

about my screen problem, im going to send it in at a Nokia Centre to replace screen next monday, i contacted my dealer too, he said that Nokia wouldn't replace a brand new phone due to discontinued production, so, they would replace a screen.

NSU, huh.. should I try that before sending in?
DevionKnight
post Mar 31 2014, 09:05 PM

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xSean, I just thought of that because I think its a software problem.. but now i can't be sure, taking screenshots doesn't show the blurred lines on the bottom.
I do think you guys are right, tommorow i'm going to send it in for warranty.
I am taking it to the Nokia Care Centre at Plaza Berjaya, jln imbi.
I heard the people there are dicks and service is unbearable if not slow. What do you guys know about the place?
DevionKnight
post Apr 1 2014, 12:53 PM

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QUOTE(Stormlink1993 @ Apr 1 2014, 07:40 AM)
Mannn cant wait for Microsoft build tomorrow!!
be sure to put live link ya?
forgot what time is it for the WP8.1 announcement
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Microsoft 8.1 is launching tomorrow?
DevionKnight
post Apr 1 2014, 06:23 PM

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QUOTE(sevendogz @ Apr 1 2014, 05:29 PM)
hey guys, after almost 2 years with the phone, do you think this phone is good enough? Just seen Se7en priced this phone at RM799, super attractive lor...
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Se7en? could you give me the shop details? please?

 

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