A Nokia Care customer service personnel called me just now regarding my issue ( calls get answered in pocket).
Our conversation...
Nokia CS: Our product department has checked and conclusion is
'the phone is just like this'
Me: What do you mean 'the phone is like this' ?
Nokia CS: They said cannot do anything
Me: This is not acceptable. This means Nokia makes lousy phones. I have used so many smartphones and none of them have this problem.
Nokia CS: You can use a flip cover then this won't happen.
Me: What?
Nokia CS: Product ppl proposed you do this.
Me: So, is Nokia giving me a flip cover?
Nokia CS: No, you have to buy yourself.
Me: What? Is Nokia making such bad phones that they need to use third party accessories for them to work properly?
Nokia CS: I don't know but this is what the product ppl said.
Me: Pls tell them that this is not acceptable and they have to come up with a better proposal or solution. Pls call me back and update me.
Nokia CS: OK, I will tell them.
Me: Pls do. Bye.
I am so amused by such service from Nokia Care Malaysia.
me too. clearly evryone is clueless to this prob. hope nothing like this on next nokia x family.