Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V9, Pls read post 1-3 & use Search Topic 1st
|
|
 Feb 28 2014, 11:53 AM
Return to original view | Post
#1
|
 
Junior Member
117 posts Joined: Nov 2004  
|
Dear all sifu,
Last sunday I tried to pay MAXIS bill using AMEX but the m2u doesn't allow to do so. May I know how can I pay using Amex card to enjoy 5% cash back from Maybank without paying thru m2u? Thanks all  |
|
|
|
|
|
Feb 28 2014, 02:26 PM
Return to original view | Post
#2
|
|
Junior Member
117 posts Joined: Nov 2004
|
QUOTE(cdspins @ Feb 28 2014, 01:08 PM) Do check Page 1, I paste below for your convenience this time Thanks so much for your help bro.  yup...normal number 123, please register ur card before calling them up...once u register, u can't see ur card details on the site, so there might be a bit confusion on whether u've sucessfully registered. but after register, just give them a call Pay via Phone Payment Settle your Maxis mobile and fixed line bills with a simple phone call. Just set up your account to Pay via Phone by filling in your details below then dial 123 ( everytime you want to make a payment ) Press 1 for access to your billing info Press 1 to perform bill and payment transaction Press 3 to make a payment Note : Your may only choose to set up EITHER the Pay via Phone options OR the Direct Debit option. You cannot subscribe to both.  I tried what you taught last week but they said AMEX team is not working during weekend  |
|
|
Feb 28 2014, 03:19 PM
Return to original view | Post
#3
|
|
Junior Member
117 posts Joined: Nov 2004
|
QUOTE(cdspins @ Feb 28 2014, 02:45 PM) FYI... this is not from me btw, I only cut and paste for your convenience. Oh ic, thanks thanks. I will try to register that and try it tomorrow  You successfully registered? To check, you don't have to call in weekend, call during working hours on weekdays. Once your CC registered in their phone payment, then on weekend, you can make the payment without involving the AMEX team. Thanks bro  |
|
|
Mar 1 2014, 02:13 PM
Return to original view | Post
#4
|
|
Junior Member
117 posts Joined: Nov 2004
|
QUOTE(xixo_12 @ Mar 1 2014, 01:48 PM) Let me know how this going on... Report in, still not able to register.I can't find the "Setup pay by phone" in maxis portal Called CS, they ask me to register MAxis pay, but maxis pay is not support AMEX  Still finding way to register.. Anyone can helps please? |
|
|
Mar 2 2014, 12:43 AM
Return to original view | Post
#5
|
|
Junior Member
117 posts Joined: Nov 2004
|
QUOTE(bananalow @ Mar 1 2014, 11:44 PM) I tried it before. Even u call on friday, maxis will only call back on monday if u want pay using AMEX. They told me they have separate department for AMEX and that department do not work on weekend. Yes, that's what they told me too.   |
|
|
Mar 8 2014, 02:29 PM
Return to original view | Post
#6
|
|
Junior Member
117 posts Joined: Nov 2004
|
QUOTE(xixo_12 @ Mar 1 2014, 01:48 PM) Let me know how this going on... Just to update you, I successfully paid my Maxis Bill today.So how does it works? On the Friday, you might need to call CS billing department (call 123 > press 2 > press 1 > wait them to connect you to their customer service) to let them know you want to pay your bill on Saturday using AMEX card to enjoy 5% cash back (to avoid them to ask you why not on that day itself  ) and ask them to arrange call back from AMEX team on Saturday.Two possibilities might occur: 1. If you are lucky enough to get experienced staff, they will arrange for you immediately. 2. Else, they will tell you AMEX team is not working during weekend. In fact, AMEX team works half day on Saturday. So if they insist, you might need to call second time like I did  So today I received call from Maxis AMEX team and successfully paid my bill and enjoy 5% cashback from maybank amex  |
|
Topic ClosedOptions
|
| Change to: |  0.0468sec
 0.40
 7 queries
 GZIP Disabled
Time is now: 6th December 2025 - 10:19 AM |
Quote