Hey, this is exactly like what I went through before. My company's secretary is also that shitty. On her first day, she asked me how to access MS Words, Exec etc... She said in her previous company computer, she just click the button on her desktop to access. I told her to go START -> ALL PROGRAMS etc to access. She said "How come this computer so troublesome to access wan?"
During interview she stated she knows how to use computer and MS Office proficiently. Mana tau?