Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsMaybank 2 Cards Premier, Fastest Air Miles Conversion
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 Aug 18 2015, 10:55 PM
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#1
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Senior Member
774 posts Joined: Nov 2008 
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I wondered where is the rationale behind charging GST for miles redemption. If the bank called this as a service, then the whole credit card facility & other gifts redemption considered as services too.
Guessed Malaysians destined to be a slave to GST since nobody questions about it. |
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Feb 18 2016, 01:59 PM
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#2
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Senior Member
774 posts Joined: Nov 2008
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I had just made my complaint to the management on the withdrawal of the Priority Pass benefit. At RM 800 annual fees, I don't see it is justified without Priority Pass or equivalent benefits thrown in. I believe every card owners in this thread should do similar complaint feedback as well.
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Feb 19 2016, 10:56 AM
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#3
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Senior Member
774 posts Joined: Nov 2008
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QUOTE(aspartame @ Feb 19 2016, 06:44 AM) I think to me personally, the PPLs are more important than Priority Pass because I hardly use those lounges when returning.  QUOTE(fruitie @ Feb 19 2016, 09:50 AM) PP is useful during transit... Every time I transit, I wish I have PP. PPL is already an existing benefit. Not to mention many credit cards in the market already providing PPL access, but not the Priority Pass. Enrich miles conversion aside, PPL access alone does not justify the RM 800 annual fees. |
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Mar 9 2016, 12:05 PM
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#4
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Senior Member
774 posts Joined: Nov 2008
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I already call for a complaint on the downgraded benefits one after another. You should do it too.
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Mar 9 2016, 02:27 PM
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#5
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Senior Member
774 posts Joined: Nov 2008
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QUOTE(terence_say @ Mar 9 2016, 11:59 AM) Just called premier CS just now and the officer confirmed that only principal card can access to local ppl and 5 overseas ppl maximum 5 times a year, supp card no longer enjoy PPL benefit. I express my disappointment and the CS start nervous as I can feel from her voice, I then cancel the Platinum 2 card directly as I already intend to do this few months back and I request to transfer all my TP under this card Platinum 2 card to my MAN U VI, to my surprise, the officer say yes and help me to transfer directly. QUOTE(knwong @ Mar 9 2016, 12:09 PM) To me "complaint" is welcome when someone do a gross misconduct. In this case, Maybank doesn't misappropriate anything. To me a complaint is an aggressive form of feedback, in which Maybank is grossly taking its customers for a ride one episode after another.What we need to do is "feedback", not a complaint - to be fair to all businesses. What @terence_say did is right example - just express dissapointment |
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