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{Official HTC One And The Only One Thread V10}, HTC Zoe/Blink Feed/Boom Sound/Sense 6
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jubz
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 Mar 17 2014, 11:38 PM
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Hi guys, this is a vendor related question. 2 weeks into usage just found out my unit has the infamous purple tint issue. Software is 4.4.2. I have went to and called HTC CS but they asked me to refer to the shop instead.
I bought it from di*ec*d and have phoned their hotline stating that i got a unit with known issue and if it is possible for replacement. Got a generic answer.
Wanted to check with users if anyone had experience replacing a unit with di*ec*d.
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jubz
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Mar 18 2014, 12:23 AM
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QUOTE(radi0head @ Mar 18 2014, 12:05 AM) I'm sure the directd will ask you to refer to the original distributor or bring it to service center. Can't blame them for selling you the purple tint issue set but i can tell you that most set in the market have such problem... can say it is 90% in the market! and the HTC isn't doing anything about it!  Even the gold color batch I tested do have the 'purple tint' problem as well...  radi0head, HTC service center asked me to bring it to the shop from where I bought it ... I surely don't hope directd asking me to go back to HTC. How do I work this out? |
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jubz
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Mar 18 2014, 04:15 PM
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Dear all, Thanks for the feedback. I went to directd today. Lady at the counter said they will eventually send it back to HTC, so it's the same. That means the HTC agent at the service center was bullshitting me during my first trip.  I went back to the SC again today and was gonna throw a fit but surprisingly they took it. I hope this doesn't take long. It is an original set btw. This post has been edited by jubz: Mar 18 2014, 04:18 PM |
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