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 Official Cooler Master Malaysia Discussion Thread

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TSCM.Storm
post Feb 24 2015, 08:40 PM

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QUOTE(AlanSiew @ Feb 23 2015, 08:45 PM)
Hi TS is Cooler Master Test Bench V1.0 available here? hmm.gif

http://www.coolermaster.com/case/test-bench/test-bench-v1/
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Hi AlanSiew,

It's an EOL design that is no longer available.
If you're into test bench like design, you might wanna check on our HAF XB wink.gif

user posted image
TSCM.Storm
post Mar 3 2015, 08:27 PM

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QUOTE(faizdtk @ Mar 3 2015, 07:38 PM)
New items arrived today:
[attachmentid=4358732]
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Hi faizdtk,
Thanks for choosing Cooler Master!
Those are some sexy looking Cooler Master fans and power supply you have there smile.gif
TSCM.Storm
post Mar 17 2015, 11:13 PM

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QUOTE(Oyaji @ Mar 17 2015, 07:33 AM)
Hi, is there any way to buy/get rubber grommets for my cm 690III? I own the early version w/o grommets. Tried email coolermaster but no reply till now.
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Hi Oyaji,

We've taken note of that and will get back to you ASAP. nod.gif
TSCM.Storm
post Mar 22 2015, 02:30 AM

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QUOTE(Oyaji @ Mar 19 2015, 11:28 PM)
Thanks. Btw I want to ask. I'm planning on getting either v650 or v750. Question is, would the warranty be void if I custom sleeve those fixed cables without opening the psu?
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Hi Oyaji,

We're sorry to inform you that it will void the warranty as it is categorized as an act of unauthorized modification / alteration. sweat.gif

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TSCM.Storm
post Mar 22 2015, 06:20 PM

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QUOTE(Oyaji @ Mar 22 2015, 11:06 AM)
Too bad. Those psu really needs a good sleeving. Btw any news about those rubber grommets?
*
Hi Oyaji,

Will take note of that.
As for the rubber grommets, it might a little while because our spokes person is handing some event in Singapore.
TSCM.Storm
post Apr 5 2015, 10:14 PM

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QUOTE(Oyaji @ Apr 5 2015, 04:06 PM)
any news about that CM690iii rubber grommets yet?
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Hi Oyaji,

Sorry for the delay, we will get back to you ASAP as we're still waiting for the reply. smile.gif
TSCM.Storm
post Apr 8 2015, 09:59 PM

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QUOTE(AlanSiew @ Apr 8 2015, 01:44 PM)
Hi AlanSiew,

So the good news is, Silencio FP 120 PWM will be here in Malaysia.
As for the bad news, only PWM. sweat.gif

For those who is wondering what the Silencio FP 120 fans is, here's some reviews by our local reviewers you might wanna check out for:

OCDrift: http://www.ocdrift.com/review-cooler-master-nepton-120xl/
Tech Critter: http://www.tech-critter.com/2014/10/unboxi...ter-nepton.html


TSCM.Storm
post Apr 9 2015, 11:58 PM

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QUOTE(AlanSiew @ Apr 9 2015, 11:33 AM)
Please PM me how much for that Silencio FP 120 PWM fan? and which LYN seller selling it now? sweat.gif
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Hi AlanSiew,

The Silencio FP fans is still on its way to Malaysia, ETA is around mid of April - which is just around the corner. smile.gif
TSCM.Storm
post Apr 15 2015, 09:01 PM

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QUOTE(Oyaji @ Apr 13 2015, 03:00 PM)
Speaking of silencio fp fans, is it possible for me to get those rubber screws like the ones supplied with the fan? Those are the better ones compare to other similar products.
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Hi Oyaji,

We're sorry to inform you that it is not quite possible for the time being. sweat.gif
TSCM.Storm
post Apr 20 2015, 12:21 AM

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QUOTE(limadekad @ Apr 17 2015, 08:03 AM)
Good Morning, do you know where i can get the Cooler Master N200? I have asked all of the seller in lyn forum but all of them told me that there is no stock

CM.Storm
Cooler Master Malaysia
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Hi limadekad,

Thanks for your interest in our N200, we'll get back to you in the nearest date ASAP. smile.gif
TSCM.Storm
post Apr 27 2015, 09:49 PM

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QUOTE(AlanSiew @ Apr 13 2015, 04:02 PM)
OK then please let me know when it arrived here!  rclxms.gif
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Hi AlanSiew,

Our Silencio FP 120 PWM will be available at RM 59.00 each, inclusive of the 6% GST.
More news can be found from the local media(s) site:

Lowyat.net : http://www.lowyat.net/2015/04/cooler-maste...fp-120-pwm-fan/
Ocdrift.com : http://www.ocdrift.com/cooler-master-annou...0-pwm-case-fan/
pokde.net : http://pokde.net/blog/2875/
tech-critter.com : http://www.tech-critter.com/2015/04/cooler...cio-fp-120.html
TSCM.Storm
post Apr 29 2015, 09:31 PM

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QUOTE(CM.Storm @ Feb 12 2014, 09:41 PM)
Special Promotion for CM Storm Trigger Gaming Mechanical Keyboard!

[attachmentid=4431277]

Thinking of getting a new mechanical keyboard to spice up your gaming experience but all the bling that interest you is out of you preferred budget? Fear not as we're having a promotion for our CM Storm Trigger, available from our authorized resellers for only RM309 (originally priced at RM399)!  rclxms.gif

Special Promotion for the all new Silencio FP 120 PWM fan!

[attachmentid=4431281]

If you are considering to upgrade your radiator/case fans,APES.My is having a Launch PROMO with us with the all new Silencio FP 120 PWM fan. It's a high static pressure fan designed for Water Cooling enthusiasts.  thumbup.gif
*
Meanwhile, we're having some special promotions now for our CM Storm Trigger Gaming Mechanical Keyboard and Silencio FP 120 PWM fan!

*You'll love our Silencio FP 120 PWM for sure! thumbup.gif thumbup.gif
TSCM.Storm
post Apr 30 2015, 08:14 PM

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QUOTE(AlanSiew @ Apr 30 2015, 03:01 PM)
Great then which LYN seller selling it now? brows.gif
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Hi AlanSiew,

Authorized reseller like IdealTech will by carrying our Silencio FP 120 PWM fans. smile.gif

QUOTE(ks1230 @ Apr 30 2015, 03:23 PM)
where can we get the cm storm trigger at that price?preferable from lowyat plaza..Thanks  biggrin.gif
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Hi ks1230,

Yes! They're available from our authorized reseller i.e: Viewnet, All IT, etc. thumbup.gif
TSCM.Storm
post May 11 2015, 10:35 AM

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QUOTE(supersound @ May 9 2015, 10:52 PM)
Can Nepton 120XL fit to Elite 311 casing? Thanks.
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Hi supersound,

It will fit, but we recommended at least Elite 431 for better compatibility. smile.gif

TSCM.Storm
post May 11 2015, 09:22 PM

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QUOTE(supersound @ May 11 2015, 10:40 AM)
Ok thanks. Anyway, I decided on going air cooled heat sinks as this Elite 311 are quite cramp to put a water cooled system like you said. Been using CM stuffs for the past 10 years thumbup.gif
Using 311 I need to drill a hole on top to let fresh air in.
But all your CM air CPU coolers should be able to fit AMD CPUs, right? As I bought a CM air cooler last year for my 1st generation quad core AMD CPU. Don't want to waste money and letting the good stuff laying in the box for no reason.
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hi supersound,

You'll have to refer to the technical specifications which can be found on the box of the CPU cooler.
Support for AMD CPU Socket AM2/AM3/FM1/FM2 should be present. nod.gif
TSCM.Storm
post May 16 2015, 02:54 AM

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QUOTE(supersound @ May 11 2015, 09:36 PM)
Already installed, better performance than the original CM CPU cooler in terms of noise.
But temperature only dropped by 1°C, so need to get a thermal grease, add another fan for it thumbup.gif
Anyway, what is the suitable fan for Hyper 101? I thinking on adding another fan to have push/pull to improve the cooling, thanks.
*
Hi supersound,

We're sorry for the delayed reply.
You can opt for our Blade Master 80mm fan for the Hyper 101. smile.gif
Though, good overall airflow in your casing is required for the best performance out of it.

TSCM.Storm
post May 21 2015, 11:44 PM

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QUOTE(bansai @ May 20 2015, 01:32 PM)
i just resent my rapid-i for warranty claim... The LEDs are faulty.. I want to know is this going to be a constant thing?

One by one the LEDs start failing. If this is an issue, just order a recall and allow users to change it to something else.
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QUOTE(theMadMan @ May 21 2015, 10:06 AM)
The same thing has happened again to my Rapid-i keyboard.  It's the 2nd time this happened (see my earlier post on this thread).  While it is currently still under warranty, it's a hassle to bring it in for warranty again as there doesn't seem to be an official warranty service center for keyboards.  Going to Lowyat's AllIT Hypermarket is a bit of a hassle for me.

To the Cooler Master representatives here, is there a newer hardware revision for this keyboard that fixes this problem?  This is a RM300+ keyboard so we hope that it is more reliable than this.
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Hi theMadMan and bansai,

We're looking into this issue, thank you for the alert.
Could both of you pm us one or two picture of your Rapid-i and its affected area? nod.gif
TSCM.Storm
post May 29 2015, 12:13 AM

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QUOTE(pjsplayez @ May 28 2015, 09:51 AM)
Hello everyone,

Want to ask...my headphone suddenly broke. right side did not hear sound.(CM storm Ceres 300)
where to send my headphone for warranty claims?
also how long will it take for the repair?
*
hi pjsplayez,

You can send it to the shop that you purchase the CM Storm Ceres 300 from for RMA. smile.gif
Don't hesitate to drop us a PM if you have any queries regarding to the RMA process.


TSCM.Storm
post Jun 3 2015, 09:56 PM

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Hi guys,

We have something awesome coming soon and if you haven't been following our updates on what's coming, here's a quick coverage done by one of the local media from www.tech-critter.com:
http://www.tech-critter.com/2015/06/cooler...ection.html?m=1

A walkthrough by KLGadgetGuy on what's new from Cooler Master, this year:



This post has been edited by CM.Storm: Jun 10 2015, 04:04 AM
TSCM.Storm
post Jun 19 2015, 03:41 AM

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QUOTE(getalong6165 @ Jun 17 2015, 09:09 PM)
Hi, just wanna ask is my CM Storm Xornet still eligible for warranty ? The wheel scroll has stop functioning as it has no more traction and is scrolling freely. Date of purchase is OCT 2013.
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hi getalong6165,

You can bring it to the dealer whom you purchased the CM Storm Xornet from for RMA.
Should you need any assistance, don't hesitate to drop us a PM. We'll do our best to assist you throughout the process thumbup.gif

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