Currently going through the claim process for my sis who is suffering from leukemia.

The claim process went smooth all the way with Prudential but when come to GE, I must agree it is terrible.

We submit totally same batch documents for the claim, and Prudential released the fund in 3 weeks time, but GE took 3 weeks just to go through all document and sent the physical letter to the address which is in my hometown that far away , to us telling us what document needed.

Approached the service agent, but service agent can't also tell us what doc needed as she cannot access the info.


Hello GE, pls improve!

This post has been edited by frequency: Nov 29 2016, 11:13 PM