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 Complaint on Great Eastern Insurance, Declination of Guarantee Letter

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ckdenion
post May 25 2017, 05:47 PM

Financial Practitioner
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2,866 posts

Joined: Sep 2008
From: Wangsa Maju, KL



QUOTE(Bee Nancy @ May 24 2017, 01:47 AM)
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if that's the case, just bought what you need. for example here perhaps just a standalone medical which is not very high premium. i understand your situation here. when insurance agents have more customers, they also need to serve other people as well. for your case, i think as long as your agent answer your call, reply you and answer whatever questions that you have, when you need help your agent tried to help, i think that's good enough. agents are also human and have things to look into also. imagine one agent has 100 customers to look into, then wanna hand receipts to all customers already take a lot of time, not to forget other jobs that one agent need to do.

QUOTE(Bee Nancy @ May 24 2017, 01:55 AM)
Doesn't it feel silly when we try to claim for medical, & forced to go through all the documentation & by-form requests , after all its our own money?? We paid premium & suddenly become ins company's money pula. We want tack back we have to ask their permission. I was silly enough to trust them before. Now maybe should seriously think to stop wasting money.
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actually, is there any bad experience that you or your family have with insurance company? or maybe bad experience with your agent (asides from the one you mentioned above regarding the receipts)

QUOTE(Bee Nancy @ May 24 2017, 02:05 AM)
saving money in ins investment basically the same with u saving by ur own la bro. Even if reaching maturity u get back the money, how high is the "interest"? Just the same with bank interest or maybe higher a litlle bit only. Ur money is alot safer when it's with you. Ins agent is like melayu said, "hangat hangat tahi ayam" only, when they get wzt they wan from u, u will never see them come find u dy, u just be silently paid them premium & they will be driving merz, harrier, audi with ur hard earned money.
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i do agree with you that saving money in ins is same as saving by our own in terms of the amount. i always tell my client to treat it as 0%. end of the day even if u get more, mayb it just cover the inflation over the years. thats y i always emphasize on the financial risk covered by insurance plans.

 

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