similiar stuff happened on me 2 - 3 years back, admitted around 4am to gleaneagles cos of food poisoning thingy, the GE didnt want to issue the GL as well. it was around 1 year after i bought the policy, eventually, i replaced it with my corporate medical card luckily. well, no follow up whatsoever after that, i do hope when in any case admitted again, after been so many years ~ it wont kacau me anymore.