Feb 11 2014, 02:49 AM
QUOTE(kathi24 @ Feb 9 2014, 11:31 AM)
Hi Exp Zero,
Thank you for your reply. Really appreciate it.
But why the SOP is not being made aware to the client? It is never mentioned in the policy or by the agent that cases within 1 year time will require stupid 2 to 3 months investigation. Why it is never mentioned to the client? It is not even in GE policy. If they have mentioned that, I have made a better decision not taking this stupid insurance that do investigation for 2 to 3 months. This is a medical necessity and waiting for 3 months is really not rational at all.
And why I need to pay first when I'm having the medical card? I should be enjoying the GL benefit, unless there is a valid reason like for example my mother case falls into any of the exclusions. That I really can accept.
But now there any giving excuses like they are no sure, and there is not enough information. What in supposed to do if there is not enough information? I have forwarded all the documents given by the doctor. So now GE except clients to do research and find out information regarding the illness before admission to the hospital. What the hell? When they are selling, none of this were mentioned either by the agent or in the policy.
Really, based on my experience, GE is being unethical and biased. They don't really care about their client. Their so called SOP sucks, and client is not even made aware of that. Please don't choose GE, if you want your life really assured.
I really want to terminate my mom's and my policy with the company. Just tat I want my money back, but the stupid company dowaan to give back my money. I mean I never have claimed nything from them, so it is fair enough for me to get me back my money, but this the company said can't give. Blood suckers. Wants people money, but not giving them wat they deserve.
the large part of the problem lies with ur agent......Thank you for your reply. Really appreciate it.
But why the SOP is not being made aware to the client? It is never mentioned in the policy or by the agent that cases within 1 year time will require stupid 2 to 3 months investigation. Why it is never mentioned to the client? It is not even in GE policy. If they have mentioned that, I have made a better decision not taking this stupid insurance that do investigation for 2 to 3 months. This is a medical necessity and waiting for 3 months is really not rational at all.
And why I need to pay first when I'm having the medical card? I should be enjoying the GL benefit, unless there is a valid reason like for example my mother case falls into any of the exclusions. That I really can accept.
But now there any giving excuses like they are no sure, and there is not enough information. What in supposed to do if there is not enough information? I have forwarded all the documents given by the doctor. So now GE except clients to do research and find out information regarding the illness before admission to the hospital. What the hell? When they are selling, none of this were mentioned either by the agent or in the policy.
Really, based on my experience, GE is being unethical and biased. They don't really care about their client. Their so called SOP sucks, and client is not even made aware of that. Please don't choose GE, if you want your life really assured.
I really want to terminate my mom's and my policy with the company. Just tat I want my money back, but the stupid company dowaan to give back my money. I mean I never have claimed nything from them, so it is fair enough for me to get me back my money, but this the company said can't give. Blood suckers. Wants people money, but not giving them wat they deserve.
1.not enough fact finding.
2.dint take up responsibility when situation like your arise.
from the company POV, a claim within 11 month of policy in-force eventhough already past the 120 waiting period are always suspected of non disclosure. to be fair,claim due to sickness within 1 year is always prone to investigation.unless it is a accident claim then it is no problem.
my wild guess is when the agent ask to purchase this policy for ur mother,all the health questionaire is no problem
? if what i guess is correct, then u try think a 50++ madam after bought policy for few months then make a claim.would u suspect or not?
on the investigation need 2 to 3 month, again i must say the large part of the problem is with ur agent.
i believe the application form have ask for regular doctor/family doctor which i guess is being blank out by ur agent or u ?
venting ur anger at forum wont help u to solve ur problem. now u have to find the best solution to solve this matter will be more beneficial to u.
summary advise for u is,
if ur mother dint have anything that can be classify as non disclosure juz pay and claim. GE will approve ur claim after they sastify with their investigation.
good luck to u and happy new year
This post has been edited by bee993: Feb 11 2014, 02:50 AM
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