I cannot brain how badly CIMB has managed this Systems Upgrade.
Just telling their customers, SORRY, for the long CNY Weekend, just withdraw your money in advance cos its all systems down (save for Credit Cards) is just the wrong way to go.
Its not about giving notice but causing inconvenience to your customers.
I was at the shopping mall for the CNY Holiday and at each day, I saw angry people at the CIMB ATM Machine and I had to tell them its 100% Systems down for ATM cos those ppl also tried at the other ATM Machine.
Someone in CIMB should make a public apolgy.
cimb account number shorter
Feb 4 2014, 03:16 PM
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