If you are requesting to convert to Njoi, please keep the site and there is a RM 199.00 processing fee to downgrade your Astro subscription to enjoy. In addition, Njoi customers supposed to pay and own the decoder. Therefore, you need to pay RM 228.00 for the cost of the decoder and accessories if you want to convert to Njoi. This refers to your current decoder that you are using as these items belong to Astro.

Please refer the breakdown of the payment if you are agreeing to convert to enjoy the services:

Conversion fees            : RM 210.94 (after tax)
Current set                    : RM 241.68 (after tax)

Total                              : RM 452.62 (after tax)

Your sincerely,

Firdaus
SRU Customer Care