It's real , heard if you did not turn on the njoi for a 1-2 weeks or a month , to active back , need to bring the decoder to the astro CS to ask them to reactive.

But I know the CS instruct must really need to bring to decoder.

I suggest you bring the decoder to CS center and check.Njoi sub contract to other company so coming to check surely got charge.

Is either they can't check or it get deactivate , bring your decoder to CS to reactive or change the card.
What happen , why njoi deactivate customer who didn't turn on for 3 weeks.It's much better as if lesser bandwidth signal connection usage from use. ?
Not urban area have transport to go to CS center .

my njoi decoder will inactive every 3-4 month,  because i not alway "ON" njoi, what i do is  goto astro website login to your acct and press "refresh signal". measure your decoder is in standby mode. not need to call . this is very easy way

how to register my njoi account there? I dont even know what my njoi account number is.

my njoi decoder will inactive every 3-4 month,  because i not alway "ON" njoi, what i do is  goto astro website login to your acct and press "refresh signal". measure your decoder is in standby mode. not need to call . this is very easy way

hi guys,

everytime i turn on the njoi, the setting menu will appear, is that possible to disable this or make it auto close within seconds, because my mum dont know how to close it everytime.

secondly, i'm trying to set the remote pair with my tcl tv, but it only hv 9 brands options, is it cannot pair with tcl ? i saw online the pair menu is diff from mine, it got more than 9 brands including tcl brand. any idea?