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 [LAZADA.com.my] Never buy here, Think twice, bad customer service

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haylui
post Nov 12 2018, 12:13 AM

Getting Started
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Junior Member
235 posts

Joined: Jul 2006



i would like to know if TS items arrived or not yet?
exdtan
post Nov 27 2018, 02:59 PM

Casual
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Junior Member
332 posts

Joined: Mar 2010
My personal experience. good and bad.
First case, I made several purchases. At first lazada says can claim Airasia Big point. It took forever for them to refer me to Airasia. And then it took Airasia forever to come back to me. Till this day it is still unsolved. (since June 2018).

Second case, bought item that is not the right size. Requested to return. Refunded but they dont let me print return label form LOL.

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