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Steam Hijacked Steam Account

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TSjAkUn
post Jan 20 2014, 12:05 AM, updated 12y ago

Casual
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326 posts

Joined: Jan 2005
From: Damansara

Mine was hijacked on 19th Jan 2014 around 9AM.
previous thread on this: https://forum.lowyat.net/index.php?showtopic=3104773&hl=

till now after log support ticket with Steam, still no reply or response from them.
really SAD. cry.gif
nate_nightroad
post Jan 20 2014, 12:12 AM

Endless numbered days...
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3,639 posts

Joined: Mar 2007


QUOTE(jAkUn @ Jan 20 2014, 12:05 AM)
Mine was hijacked on 19th Jan 2014 around 9AM.
previous thread on this: https://forum.lowyat.net/index.php?showtopic=3104773&hl=

till now after log support ticket with Steam, still no reply or response from them.
really SAD.  cry.gif
*
relax...less than one day...give them time to investigate and response...duh
TSjAkUn
post Jan 20 2014, 12:13 AM

Casual
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Junior Member
326 posts

Joined: Jan 2005
From: Damansara

QUOTE(nate_nightroad @ Jan 20 2014, 01:12 AM)
relax...less than one day...give them time to investigate and response...duh
*
no response. at least an acknowledgement should be enough.
red streak
post Jan 20 2014, 12:40 AM

Doto 2 Pinoy Slayer
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1,595 posts

Joined: Feb 2006


QUOTE(jAkUn @ Jan 20 2014, 12:13 AM)
no response. at least an acknowledgement should be enough.
*
They usually send automated acknowledgement messages like

QUOTE
Dear XXXX

We've received a request to access your Steam account from a new browser
located at IP address: ####
Our records show this IP address is in somewhere MY
If that location does not reasonably match your location or the location of your
Internet Service Provider, then follow this link for more information:


It doesn't mean they've read it but it shows that your report got through and is waiting for support to handle it.
TSjAkUn
post Jan 20 2014, 07:51 AM

Casual
***
Junior Member
326 posts

Joined: Jan 2005
From: Damansara

QUOTE(red streak @ Jan 20 2014, 01:40 AM)
They usually send automated acknowledgement messages like
It doesn't mean they've read it but it shows that your report got through and is waiting for support to handle it.
*
that's not acknowledgement.
that's notification that u will received when the first time steamguard detected login from other pc.
red streak
post Jan 20 2014, 08:55 AM

Doto 2 Pinoy Slayer
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Senior Member
1,595 posts

Joined: Feb 2006


QUOTE(jAkUn @ Jan 20 2014, 07:51 AM)
that's not acknowledgement.
that's notification that u will received when the first time steamguard detected login from other pc.
*
Top lel. copy pasted the wrong one. It should look like this:

QUOTE
========= Please enter your reply ABOVE this line =========

Hello,

Thank you for submitting your question to our staff. We will respond to your question by email.

Anytime you wish you can view your question online:
https://support.steampowered.com/view.php?ticketref=XXXXXXX


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This message was sent by the Steam Support helpdesk.

Have a question we can help you with? Visit our knowledgebase for a list of questions and answers:
https://support.steampowered.com/kb.php

Alternatively, ask our staff a question:
https://support.steampowered.com/newticket.php

Steam Support :: https://support.steampowered.com


It doesn't mean anything though. They still won't read your message until nearly a week has passed. laugh.gif

TSjAkUn
post Jan 20 2014, 09:00 AM

Casual
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Junior Member
326 posts

Joined: Jan 2005
From: Damansara

QUOTE(red streak @ Jan 20 2014, 09:55 AM)
Top lel. copy pasted the wrong one. It should look like this:
It doesn't mean anything though. They still won't read your message until nearly a week has passed. laugh.gif
*
that was automated one.
lol. probably never going to hear from them again.

oh my games!! and my money!!!
FM, Dishonored, Bioshock, Saints Row, Skyrim, and many more.. Damnnnnn steam...
spicy.jalapeno
post Jan 20 2014, 11:07 AM

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Joined: Aug 2013
be patient, need to wait quite long time
fastreader
post Jan 23 2014, 01:32 AM

.
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Senior Member
4,554 posts

Joined: Feb 2010
QUOTE(spicy.jalapeno @ Jan 20 2014, 11:07 AM)
be patient, need to wait quite long time
*
cry.gif cry.gif cry.gif
red streak
post Jan 23 2014, 01:49 AM

Doto 2 Pinoy Slayer
******
Senior Member
1,595 posts

Joined: Feb 2006


QUOTE(fastreader @ Jan 23 2014, 01:32 AM)
cry.gif  cry.gif  cry.gif
*
You got hacked too?
well
post Feb 7 2014, 04:18 PM

Getting Started
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Junior Member
253 posts

Joined: Aug 2006


Any progress here?
TSjAkUn
post Feb 7 2014, 06:00 PM

Casual
***
Junior Member
326 posts

Joined: Jan 2005
From: Damansara

QUOTE(well @ Feb 7 2014, 05:18 PM)
Any progress here?
*
claimed back after a week. lucky i dont purchase any games as gift.
weirdly though, there is a trader that were added as my friend. hmm.gif

 

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