QUOTE(RoxyMunky @ Jun 24 2015, 11:31 AM)
different people have different expectation lo.
some people could accept that the issues are minor hence its negligible and some wouldn't stand it.
for example, my wife never complaint that the milo tin roof is noisy

but we're glad that now you have a problem free good car.

Wow I see you are now a changed man. From a person whom complaint a lot last time to a person who accepts. That's a good positive thinking

.
I think you are right and I support what you said about people's expectation. Let me put it into 2 possible points for setting an expectation.
1st Point is level of expectation. Some people would say its a car and its just for driving...so if the car can fly or the roof have no sound, then its an added advantage.
2nd Point is education. Some people whom is a car person like us would know there is an issue and is expected it not to happen. But some non-car people will think that the sound is something that is expected from the car, hence not an issue. "They do not know an issue is actually an issue"
QUOTE(aromachong @ Jun 24 2015, 11:12 AM)
and also, remember , there is no free lunch in this world. they gave so many discount there must be reasons behind. ponders about it.
I also support Aroma for his opinion. For when you buy something, the main expectation is the thing should work 100% with not even minor issues. We paid for a 100% not for 80% car, 20% issue . The debate here is , should the customer eat up the 20% themselves if there is really the 20% issue. One way to think about the discounts are the RM8000 or whatever number of discounts are actually the money Toyota is paying you to eat up the 20% issue.
I think all Car Sellers are smart evil businessmen. For example, in Takata airbag issue. They should have fixed the issue many years ago in each and every cars. But these guys from Toyota, Honda, Nissan probably kept the secret to themselves and probably agreed to keep the secret together until recently someone brought it up into court and made such big huu haa internationally. If they kept this Life Risking related issue for so many years and not fixed it, should we think they will care any bit of non-life risking vios mounting issue.. Lets keep it to the reality that these big companies wont care about our small potato until someone bring it up to court or when lets say 1000 people died in cars with their brand on it.
I think we as buyer, at most can do is not to support the Brand anymore (if you really hate them for the issue they gave you) or try to become a smart buyer (research in the internet, become pro tester like Aroma

by doing a thorough testing or ask people all around). I admit I only drove normally, straight and never gone thorough enough to test every part of the car during test drive.
This post has been edited by denzel88: Jun 26 2015, 09:34 AM