i bought a humble bundle game today

but when i open the steam serial key page, i found that 2 of my games have been claimed by someone else

made a report already to steam n humble bundle




This is the guy that claimed my serial

http://steamcommunity.com/profiles/76561198121882926








---------------------------------------------------------
edit : might happening to others too

Humble Bundle
JAN 07, 2014 | 11:43PM PST
Hey there,

Thank you for emailing us.

We are currently experiencing a very high volume of emails and it may take several days to receive a response from us. We apologize and thank you for your patience! We assure you that we have received your message and are working on responding to you as soon as possible.

If you have any additional information to add, please reply to this email. If you're emailing about an order, please be sure to include your Transaction ID (it should begin with an X) to help us find your purchase. If you are unsure where to find this, please check this article for help in locating it.

Please try searching our Knowledgebase for answers to common questions.

If you resolve the issue before we are able to assist, you can reply to this email with "#resolve" and your case will be automatically marked as resolved.

Thank you for your support and patience.

This post has been edited by marumaru: Jan 8 2014, 03:52 PM

Do you use any hacking utilities or online game tools etc? You might have a keylogger or a virus.

no dont think so, i opened it once on my office pc but didnt make any claim yet


i have a pro malwarebyte there, didnt seem to find anything on the pc tho

the wierd thing was it only claim only 2 out of 4 games

It's either a glitch by Humble Bundle or someone has the login credentials to your Humble Bundle account. Only two possibilities. I would suggest getting a antirootkit some other antivirus to scan just in case it's the latter.

It could be Humble Bundle given you a used key. It may be their fault.

Looks like another user got the same problem: http://www.steamgifts.com/forum/iec07/mora...page/1#23804077

This post has been edited by pikachu01: Jan 8 2014, 10:17 PM