So I was offered a free ebook by 7premium, at noon today. I then confirmed it's a trade, a free ebook for a review of his service. Since it's free and there's nothing to lose, I agreed to it.

I picked a random book from Amazon, and sent my request. 9 minutes after I sent the private message, he responded, saying he delivered said book.

I didn't specify the format of ebook I wanted, so he sent it to me in EPUB, and gave me options for MOBI, AZW, or PDF.

Customer service: Great, considering it's not an automated process. Though personally I don't mind waiting several hours. There's no confusion in the communication.

Delivery quality: Great, it's not a mainstream book, so I'm somewhat convinced he bought that book from Amazon just for my order. Should anyone in the future request for the same book, all he have to do is send you the copy he already own and charge you for it. Which is really fair, because you are buying a service of convenience, really.

As for the paying process, I have no comment on that since I got my copy for free. But I will assume, base on everything I experienced so far, it should be fuss free as well.

Overall impression is a good one. I would recommend 7premium for your fuss free ebook purchasing.