if wan compare i think use back closer price range to compare like COPPERDC-GM Vs FR-SD2290V, bcoz MICA is Livinox Low end model, price is much cheaper compared to other models, it is cheaper sure got the reason. 

So why some people say livinox good, some say no good, c what model u buy actually. FYI, my store not selling their low end models such as MICA, ROCK, Stone and etc etc

If purchase from us, usually we ask customers direct whatsapp us a video of the issue and we will direct report to LIVINOX, can even text us late night, then if need follow up, just text us again. Rather than calling in customer service and put on hold, we backend settle for u easier. That is why buying from the right shop is very important