Hi guys,

I couldn't find an official thread for the samsung galaxy s4 Active, so I apologise if I posted in the wrong topic. Just let me know and I'll delete my post and open up a new topic.

I just started using the Samsung Galaxy S4 Active 2 days ago and I've been having this problem. I can't seem to connect any of my applications to Facebook.

When I first installed Facebook app, I logged in fine and everything. Then, it prompted me to log in to sync applications so I clicked on the notification and an error came out:



I clicked on that link in the error and still nothing happened (yes, I am connected to a Wi-Fi and all other internet connections are working).

Then I tried to link my Instagram to my Facebook and it just keeps loading endlessly.



I've tried reinstalling Instagram, reinstalling Facebook, reinstalling both apps, nothing works.

This issue also happens to other apps that I try to link to Facebook, so I'm guessing it's a Facebook issue but I can still go on the Facebook app normally with no problems.

Just wondering whether anyone had the same issue and how did they fix it?

Assuming by firmware, you mean build number?
JDQ39.I9295XXUBMK3

Android version: 4.2.2

Thanks for the advice. Any suggested solutions?

I'm not too sure whether Samsung has released JB4.3 for S4 Active just yet but I don't think it's the firmware issue as well. I could be wrong though.

I do suspect it's more to do with Facebook server, but then this would mean other phones wouldn't be able to link their Instagram to their Facebook as well (assuming they are trying to link it for the first time)?

I've got no problem logging into Instagram, I only have problem sharing the photos I take on FB. Thats the thing. After I tick FB, I can't follow up because all I get is this:



Then it goes on loading forever. I left it on for half an hour before. Haha.

Just out of curiousity, when you said you tested with your S4 LTE, what did you come across?