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 PlayStation 4™ Community Official Thread | V6, PS4 Officially LAUNCHED #PS4Malaysia

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SculptureX
post Dec 27 2013, 01:32 AM

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SculptureX
post Dec 28 2013, 12:57 AM

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guys, is it normal that the PS4 fan goes loud after an hour or two of turning it on?

kinda worried that it sounds loud enough & does it have to do with room temperature?

and yes, the top of my PS4 is kinda warm (not hot, but WARM)
SculptureX
post Dec 28 2013, 01:18 AM

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QUOTE(inyourheart @ Dec 28 2013, 01:05 AM)
PS4 is kinda fragile on the cooling, so you need to make sure your room is cold.
*
hmm yup, I think that's the cause of my PS4 fan kicked up to high gear

I turned on my room's air-conditioner & my PS4 is quiet again tongue.gif

kinda fragile is the right word or it, haha sweat.gif

This post has been edited by SculptureX: Dec 28 2013, 01:19 AM
SculptureX
post Dec 28 2013, 07:17 AM

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QUOTE(SSJBen @ Dec 28 2013, 04:47 AM)
It's normal. The PS4's cooling while is a smart design, it isn't good enough to withstand the heat of countries where the normal temps are in the mid 30s.
Ambient temperature has a huge impact on your PS4's internal temperatures (as is with other electrical gadgets too).
*
so it's normal for my PS4 to kick-in the "hair-dryer" level of sound when it have been turned on for like 30-40 minutes?
SculptureX
post Dec 28 2013, 06:00 PM

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QUOTE(Gaia34 @ Dec 28 2013, 09:51 AM)
Similar to phat ps3, "hair-dryer" level of sound, youtube got a lot of people also have this issue, even in open and well ventilated space... sweat.gif

my phat ps3 also like that... sweat.gif
*
nah, at least the phat PS3 is quite ok when its in the 1st 6 months, after that, the loud fan will begin

with the PS4, it almost like Sony build this feature to prevent heat (or is it?)
SculptureX
post Dec 29 2013, 01:41 AM

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anyone have this problem?

I tried to view a FIFA 14 gameplay video that one of my PSN friend shared, and it just won't played

the PS4 kick me straight out to the menu

same with any screenshot they shared, except that it can be viewed for a second, then it kick me out to the menu

This post has been edited by SculptureX: Dec 29 2013, 01:43 AM
SculptureX
post Dec 29 2013, 03:07 AM

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QUOTE(kabuto rider kick @ Dec 29 2013, 01:59 AM)
Ku pon kena gak beb,x bleh nk tgk vid dorg,tried few times x bleh then ku ignore je
*
I think I know why this happened

when you share videos @ screenshots, you can choose to upload it to Facebook or Twitter

so possibly, to view their shared media, we must be their FB friend or Twitter's follower?

kinda stupid if you ask me, since we already added them as friend on the PSN sweat.gif
SculptureX
post Dec 29 2013, 09:24 PM

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I want to ask: does your PS4's fan make loud noises, I mean louder than normal

I tested this at my friend's house earlier and found out that his PS4 is not as loud as mine, eventhough we tested it with the same game, which is Killzone SF

we got the exact same set from the exact same seller, so is mine defective of something

I really sensitive about this kind of thing, after the PS3-era sad.gif
SculptureX
post Dec 29 2013, 10:49 PM

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QUOTE(refnulf @ Dec 29 2013, 10:07 PM)
My PS4 is very quiet even after some time playing.
*
that's why, my friend's PS4 also is the same with you

so what should I do now? I already send Sony Malaysia an email regarding this problem

or is it better that I bring my PS4 straight to Sony Centre near me? mine is the SG set though
SculptureX
post Dec 30 2013, 03:52 AM

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QUOTE(travis8481 @ Dec 30 2013, 12:07 AM)
My set is quiet so far. Try bring ur set to ur friend hse n run it side by side.  If the diff is obvious then u might need to claim for warranty. Or may b just a defective fan tat make d noisy sound.  hmm.gif
*
already did that as I mentioned earlier

I even set my PS4 up at the same spot where he set up his & the noise difference is noticeable
SculptureX
post Dec 30 2013, 01:22 PM

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QUOTE(travis8481 @ Dec 30 2013, 08:35 AM)
Just google it, seem like u r not alone.

Just go n claim for warranty n see wat sony say hmm.gif
*
already sent my PS4 to Sony Service Centre

it will be repaired & not replaced, we shall see in 7 working days
SculptureX
post Dec 30 2013, 07:24 PM

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QUOTE(inyourheart @ Dec 30 2013, 02:48 PM)
Did you first call to PlayStation Asia and get their support to solve your console's problem first? Mine is at SONY Malaysia for 1 week already and they are still diagnose. I've been arguing with them that it should be a 1 to 1 replacement because there is no way to repair this new console as reported at US region. That's why SONY at other region has been acting quick to give immediate replacement, instead of put in the centre and diagnose, when there is nothing they can do.

You better call PlayStation Asia on this before you put your trust on SONY Malaysia.
*
hmm, I already sent the console sad.gif

do you mean to contact Playstation Asia by email?

do you have the correct email address for me to mail them? there's so many branch that it confuses me sometimes tongue.gif
SculptureX
post Dec 30 2013, 07:26 PM

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and a question - how can we differentiate the PS4 region?

I search around the box, there's no clear statement which points to the region it came from
SculptureX
post Dec 31 2013, 12:33 PM

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QUOTE(dust1981 @ Dec 31 2013, 10:58 AM)
» Click to show Spoiler - click again to hide... «


so the fan sounds is normal? besides that particular sound.. my PS4 working great. just afraid if it is something abnormal.
*
my Ps4's fan always turned to full speed no matter what games I play, even Resogun

so I've sent my PS4 to Sony Service for checking & repair if necessary

because I've compared my PS4 & my friend's at his house, and his is relatively quiet (when the fan is loud, its not loud as mine)
SculptureX
post Jan 3 2014, 11:45 PM

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here's Sony Asia reply regarding my PS4's noisy fan problem

thankfully I already expected this and sent out my console to Sony Service Centre, if I waited for their reply, then I would be disappointed of the lack of 1-for-1 exchange sweat.gif

user posted image
SculptureX
post Jan 11 2014, 07:09 PM

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almost 2 weeks without my PS4, sent out to Sony because of loud fan problem

hopefully will get it back by next week & praying for no more loud fan sad.gif
SculptureX
post Jan 11 2014, 08:58 PM

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QUOTE(Eterna @ Jan 11 2014, 08:53 PM)
Bro, I am just curious, is the loud fan problem constant? Or just intermittent? Because I noticed the exhaust sound when I left my PS4 which was running COD on pause and idle. Anyhow, do let us know if your problem is solved. smile.gif
*
I'm wouldn't say it is "constant", but it is irritating

even when playing downloadable games like Resogun, the fan will go loud

I turned on my PS3, it is way quieter sad.gif
SculptureX
post Jan 12 2014, 12:37 PM

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for those who sent their PS4 for repair, how long did it takes?

I've sent mine for about 2 weeks, so far no news what so ever
SculptureX
post Jan 12 2014, 01:00 PM

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QUOTE(refnulf @ Jan 12 2014, 12:59 PM)
The other thread shows that it takes at least a month or more with all the investigation of the issue, delays of replacement, etc.
*
haha, I know, you replied back in the thread

just want to know other people's experience in this thread

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