Your question
Hi and Good day!

I''''m one of proud user of Samsung Galaxy smartphone. From Galaxy S1 till now Galaxy S3.

While the hardware of Galaxy line of smartphone are really impressive, always, from S1 , S2 and now S3, i feel like a bit lag &amp sluggish.

I''''m hoping the next upgrade will be much more better.

Thus, I really appreciate if Samsung Malaysia could give me an approximate date for software upgrade to Android 4.4 Kit Kat for my beloved S3

Counselor answer

Hi,

Pleasant day to you.

-------------------------------------------------------------


Thanks for your email

We appreciate your feedback on your devices, if you have recently updated your Galaxy SIII to Android 4.3 and your device seems slow or sluggish, we would like to advise you to attempt to back up your data and perform a data factory reset. Some applications you have may require updating to adjust to the new operating system. The newest Android 4.4 will be making its way to other devices in the Samsung line, we have no official dates on this yet, but do keep your notification enabled.

Should you require clarification, please do not hesitate to contact our Samsung Careline at 1-800-88-9999 (9.00am - 7.00pm) and our friendly customer service personnel will be happy to assist you.

-------------------------------------------------------------



Thank you & best regards,
Samsung (M) Electronics Customer Service
Samsung Careline #1-800-88-9999