Forumer you are complaining against: suntzulee

Item being sold/bought: iphone 5 fullset

Original thread link: https://forum.lowyat.net/index.php?showtopic=3019148

Date of transaction: 15/12/2013

Details of the complaint : I will start with the advertisement thread of suntzulee. He is selling iphone 5 as per link i provided above. But he already remove all the details there. He want to sell iphone 5 with 10month warranty. He do a screenshot of the warranty that showed 10 month warranty. The item advertise as fullset. Fullset mean i should get box, charger, cable, earpod and iphone. I contact him in PM and whatsapp. So we agreed to meet at Maybank the curve.

During COD, i checked the phone. The phone is ok. But I did not check the warranty online and i asked him clearly about the warranty. He said 10 month left coz he just bought it 2 month before. Because the phone is ok, so i think suntzulee tell the truth about the warranty.

Then I checked the accessory, everything is there accept earpod. So i ask him where the earpod. He said he already used it but because i the earpod is part of the deal (fullset) so i want the earpod. He said the earpod is in his hometown/house. So he told me that he will send the earpod by postage. So i decide to said ok.

After reach home, I checked the warranty online. And the phone warranty website state that the phone only covered 1 week left. So i contact him back. After a while he answer my phone, and i asked him about the 10 month warranty. Then he said he will contact his previous seller. And he said to solve it nicely with me. So i agree with him.

Next day, he said he cant contact his seller. So after discussion i said just refund me RM100 and dont forget to sent my earpod. Actually, for 10 month warranty, i just get back rm100 is not worth it. Again I agree because i dont want to have a long issue with this sunzlee. Im a busy person, and i think i just wasting my time if this issue extended. So after a couple of day, I get refunded the rm100.

The next day, a get the earpod. and i tested the earpod. the earpod is new but the sound quality is very poor. So i took my sister earpod and compared between them. Yes, it is a different quality of sound. And i precisely check the quilty build of the earpod he send me. And i confirm that the earpod is a fake one. So i contact him again. Now im so angry with this suntzlee. He already cheat me on warranty and now he want to cheat me with the fake earpod.

After a while he reply my whatsapp said that he dont know. It is the earpod that his previous seller gave him. AGAIN he blame on his previous seller. And i said to him, he is a trader, how come he dont know that the earpod is fake. he answer he just a trader, he dont have time to checked all the accessory. So i become very angry with his answer. I said to him to swap back with the original earpod coz that is my right coz i already paid for the fullset item. He insisted. And said im playing a trick with him. I asked him to meet in the curve and checked back all the item and solve this matter face 2 face. He dont want to meet me to solve this matter.

So i decided to refund all my money, and give all of his item back. I dont want to do business with this stupid seller. And he said no refund and ignore me. So what should i do? I hope admin can help me.

This post has been edited by Crozac: Dec 22 2013, 04:31 PM

It is my mistake because not doing a background check first. And I dont notice the dispute tag. My bad.

Im in process of taking the earpod picture now. Ill upload it in the next post after this. Same to the warranty. If your item is original, why you dont want to meet me at the curve? I can show you the prove ur item is not original face 2 face. Else, I also ask for full refund, and ill give back your items since you claim your item is original. Why you refuse to do it?

First this is the warranty screenshot. In the same day I buy the iphone.



This post has been edited by Crozac: Dec 22 2013, 07:28 PM

This is a full picture of the earpod.



This is cheap plastic build for the earpod. More light that original somemore. Sound quality is very bad.



And u can see the picture below. It is a low quality rubber, and you can see a line in the center of the wire spliter. The original earpod dont have that line, i already compared with my sister.




The important thing here is the sound quality is very bad. its like rm10 earphone with no bass at all.
Thats why i want to meet him again. And show to him that earpod is not original. It will more easy if he can see it by himself. But he refuse to meet me.



This post has been edited by Crozac: Dec 22 2013, 07:47 PM

I already get the charger from you since day 1. I already check, and Im not saying anything about the charger since i receive it. The issue now is about a fake earpod. I dont know why you keep asking about the charger?

Why u said later? As i said I already, i got the charger since day 1. Im not saying anything about the charger. The earpod is exactly what you send me in the box. You suggest me what prove you want more? We can meet together and ill show you face to face.

I buy your phone RM1750, since warranty issue. you refund me RM100. So now the price is RM1650. I pay so much money, just to scam you for the earpod? Are you sure? Now u said im the scammer? I have PM many people that sell iphone 5 in lowyat forum. I can screenshot if you want. Do you said that my intention for buying iphone 5 is to scam people earpod? Do you think i have so many time to do that?

I buy your phone with the first price you giving me. Im not asking for any discount at all. A lot of other user sell much cheaper than you, with more time warranty. I choose your phone because of the so call "10month" warranty. Now you accuse me that i want more money from you? Are you sure about that?

I ask to meet me to discuss about this fake earphone face to face, you refuse. Why?

I ask for full refund and i give back all of your items. And you said no? Why?

Let the admin/mod decide all this. You are the one that telling lies since day one. I dont have so many time like you to scam people. And this is not the first time i buy something in lowyat forum. You are the scammer and keep wasting my time. People can judge.

If you said that im lying. I ask once again, come meet me face 2 face. I can return all of your item. And you refund my money. Simple.

How you do your math? 1750 - 100 = 1650. that the amount of refund. Get it? When did i pressing your price? i paid 1750 the first day. i can show my whatsap message here the price we deal.
Now u said i bought it rm1500 coz im pressing your price? Hahahahahah my lucky day to prove u lied. I will post whatsap message here.



info : he ask me to go giant kota damansara. but after discusion, we decide to go maybank the curve. i also have prove that we change location. ill post if needed.

This post has been edited by Crozac: Dec 22 2013, 09:13 PM

I dunno what drama you want to create more. Lets the admin decide and judge.

I dont know what you are trying proof here. I have no problem with this screenshot at all. Everything good. But please answer the lie about your statement in my previous post/screenshot.

Please admin and mod come to jugde my case.

This post has been edited by Crozac: Dec 22 2013, 09:31 PM

I hope, Mod/Admin can help me in this case faster. I really tired with this sunzlee. As i state clearly. I want the original earpod coz i paid for it for fullset package. Thats it.

Bro, very tired to state the same thing all over again.. I tell you again what i want

1)earpod
2)earpod
3)earpod

I paid already for the fullset. U want to refund used price of earpod. And im sure later i need to topup to get the earpod. Why should i do that? My deal with you is fulset item. Original earpod is part the fullset.

As per whatsapp you send me today, you want to refund used price of earpod. how much it is?

This post has been edited by Crozac: Dec 23 2013, 10:53 PM

ya rm50. so i need to topup to get the earpod. thats what i dont want. i already paid for it in you fullset deal. why should i spend more money to get the earpod? u tell me..

If you send me the original one, ill not argue more. thats my promise. but since you refuse. we can arrange to meet at the same place, which is maybank the curve. and i will test it in front of you. then this problem will settle.

the key thing here, if you send me original earpod by postage or by hand. this case will settle.

to remind you.. this issue will not occur at all, if you provide me the original earpod for the first place. I just want to claim my right which is the earpod, because i already paid for it. Thats it. I already waste a lot of time because you provide me a fake earpod.

I will not accept your refund (rm50) because i know, after this i need to topup to get the original earpod. why should i do that. I PAID already for fullset item from you. you should provide me the original earpod coz your are responsible with the item you sell. do i clear about this?

you can search this forum. there are people selling original used earpod. why dont you get from them coz it is used condition and cheaper that new one. and send me by hand. i can test on the spot in front of you. the original earpod is original earpod. or we can go apple store together for checking. and this problem settle.

Ok. I agree with this.

This sunzlee play way too many drama. As i state before, i want to meet him at same place like before. maybank the curve coz it is easy for me and easy for him. Now he arrange one COD with i dont know who (the earpod seller) at Taman Mayang (yesterday), Petrol pump Sunway pyramid (today). And ask me to go meet that seller to take the earpod..

I dont know what to say again with this sunzlee. he suppose to deal with his earpod seller, then settle this problem with me. What is wrong with this sunzlee. He wont settle this the easy way. And llways put me on his problem.

This post has been edited by Crozac: Dec 25 2013, 10:50 AM