Their so call feedback has been the same since Monday, then Tuesday, and Wednesday xmas holiday, then yesterday Thursday, then today Friday, and I expect it to be the same on next Monday, then Tuesday maybe an answer repair or replace, then Wednesday holiday, then Thursday repair/replace (ship from somewhere), then Friday same thing, then Saturday Sunday weekend off day, then Monday only arrive at The Curve or done repair.

Still seems like no one report this issue to them, no one called them and really angry on them demand an answer.

I'm not sure whether SONY The Curve open for call or not tomorrow, but their shop is open you can try call. Let me make it simple:

You call PlayStation Asia @ 1800881233.
1. Some one sound like from HongKong will talk to you provide you their knowledge.
2. They will teach you how to solve the problem, if can not be solved, then they will tell you to send it to The Curve or call them.
3. You ask them about the warranty or replacement. They will say all depend on the service.
4. You are angry and ask what do you do, take blind salary? They will say they are in charge of technical only, that's all.
5. You are still angry, complain on the efficiency and the treatment and all the throwing balls to other department. They will say you can leave feedback and complain on their website. They will also email you being friendly that they will follow up for you.
6. You gave all the information on the email they sent to you, provide photo of receipt, because they said they will follow up.
7. You called them and ask for status. They say we've checked and your console is still in diagnose, which you can also check yourself in the sony website with your job number.
8. You are angry, and ask WTF is the follow up when you can check yourself. They will say, that's all they can do.
9. You f them upside down, they quiet, and sorry, and ask us to call service centre.
10. You f them again, and before saying bye bye, you f them again.
11. End of story, nothing more they can do. But you can still shout at them, angry at them, give them pressure, show dissatisfaction on them. This is to show them that customers are not small potato.

Then you call Service Centre.
If your console is there, what will happen is:
1. They will send it to the technician for diagnose.
2. Tell you to wait minimum 7 - 10 working days.
3. Once the technician is done, they will give feedback or call you.
4. They will decide whether to repair / replace the broken part.
5. You demand a replacement because of the news shown at other region's site. You demand like they owe you money.
6. They will say that they still need to wait their technician side to confirm.
7. They are aware of the issue (yes after I f*ck them from the day i sent my console until today.)
8. If repair --> you wait few more days.
9. If replace --> you wait few more days too.
10. You are furious, ask for explanation on the news and who is responsible for this. They will reply that they will follow up closely on this case.
11. You pressure them again. They will say we have to wait and they understand the frustration and will follow up closely.
12. Then nothing else more to say, and hang up the call and we wait.
13. Same thing happen again the next time you call (unless it's solved.)

...

If I have to be honest, I can't say I have much sympathy for anyone who dares to buy first batch of this kind of hardware, KNOWING FULL WELL that in addition to high chance of hardware failure, Malaysia isn't exactly the bastion of consumer rights either. The feeling of being one of the first owners doesn't matter when risk of something like this happening is way too high.

But hey, over 1.5k is a hella lot of money. I wish you good luck.