I have on board for the third year,we have been doing the jobs to let the owners more awareness on their neighborhood.

Try to fixed or set up procedures or SOP, to minimize the miss of funds..maximize value of our collection.

Ppl bought their properties 500k or even more  million...if they don't bother it...I can't imaging.

We have management office staffs to handle daily ,we didn't pratising the FB cos eventually we got nothing but scolding and blame..

The lobby floor got a big notice board written in 3 languages..

From my experience, it is better to contract out to security company that providing Nepalese security guards.

If property management and JMC didn't play good role and choose to increase the management fee for deficit. Maintenance fee is already high as RM0.32 and being raised to be RM0.48 and then RM0.575 excluding the sinking fund. What proprietor owners can do to stop the continuous increment?

JMB is passive to ignore the enquiry on the propriety owners without single word after one year. To date, owners have no information on the detailed in EGM and AGM to pass the increment. No information on the proponent, seconder, vote count, effective date, rate of increment, resolution. After enquiring for many times, owner has limited information, but still don't know the detail. In the voting procedure, property management determine who can vote and who can not vote and some disqualified candidate can be candidate. Since JMB remain silent at any condition and pay property management well, property management stands to entertain the owner and protect the JMB. First increment is temporarily for 4 months to cover OPEX, but now it does seem use to cover CAPEX. Seem JMB may continue to increase the maintenance fee with no end. Owners are relundant to join current JMB since the JMB is so negative and has risk to be sued. Owners requested property management to have EGM discussing on this issue during Chinese New Year period, but being ignored and owners are hard to see those minutes locked posted limited time in office and no full owners list to contact. My last communication, property management said the payment rate more than 80%, but JMB starts to use for CAPEX. What's a single owner who concern my pocket can do?

I did attend EGM and being elected as a subcommittee and I sent a proxy in 1st AGM. For 2nd AGM, I am abroad. Owners need to check the formal minute as formal document. Sometimes it is also easy to miss points in the meeting.

As my limited understanding, proxy is able to make one vote since not that kind of one proxy agent holding many votes. If proprietor owner did not clear the previous payment, proprietor owner is not qualified to vote or be candidate. To date, proxy disallows to vote and non-qualified candidate can be committee due to support from floor. I am sharing my view based on my understanding of the act. I support any fellow neighbour to be committee since this is voluntary works, but act has to be followed.

For the first increment in EGM, owners have dispute and angry. But, owners mostly agreed to have temporarily increment for 4 months for immediate needs. What to do? Still have to pay TNB and water. Owners faced a tuff developer with big name. In EGM, subcommittee was being formed. Subcommittee started to act actively to write to architect and developer particularly suspected wrong architectural design to cause flood and contacted DBKL. JMC is neither supportive nor responsive to subcommittee. Then what for subcommittee works so hard since subcommittee seem not a recognized body in act but only workload. After long ignorance, subcommittee are better acts as common owner to pay maintenance fee and have less hassle.

But the condition does seem getting worse when temporary increment does not seem stop after 4 months as agreed in EGM. Then owners continue to pay. What to do? 2nd increment imposed with low attendant rate in 2nd AGM.

Owners experienced from zero (waived by developer initially), to be RM0.32, then RM0.48 and now RM0.575 within one year. To accelerate the payment, JMB and property management imposed late charge for non-payee. I understood JMB have right to do that. But the action is really pressure to owners. What to do? Pay to prevent as defaulter.

Owners are worrying the next increment.

would like to ask regarding JMB enforcement on house rule,

we have several house rule which owner tends to ignore or violate : e.g wearing full cloth swimming/littering everywhere/consume alcohol at pool.Current management choose to do verbal warning to these offender only and no further action. When question management for impose fine, Management hesistate as it's not in the house rule to impose fine.

Can JMB enforce fine/penalty on these offender after multiple warning been given out? seems like management office indicated that we are not suppose to issue fine to owner.

yes u can change the house rules at EGM, AGM.
pass the resolutions to fine offence that most residents want to impose.
fine up to rm200.

Impose higher fee? eh.....i thought under Strata Management Act, you are not suppose to simply impose higher fee though...is all based on unit size to calculate maintenance fees..?

I only heard of UBS for building management software. Personally have experience with CSS online based accounting.

I heard there are plenty of other online based software. Some are promoted as free because they just enter the market. Not sure how relevant or how reliable.
I am not in position to recommend.

Weigh in your pros and cons before you decide.