Does illegal renovation affects issuance of Strata Title? Does the authority actually comes to check the property before releasing the Strata Title?

My apartment block has one unit that modified its façade and hacked the wall. Due to poor Management Office monitoring at that time, the owner managed to get away with this illegal renovation. The JMB said the previous property management company did file a complaint with Tribunal but then JMB also has no record of such filing.