My advise..

Try to be neighborhood friendly ..use 3 languages in condo bulletin notices..

Keep the residents informed , let them getting interest into knowing things JMC are doing.

Condo is around 290 units, small land size with basic facilities, just pool & gym, small playground for kids.

Our problem is managing agent, for the past 3 years, I think we have had 5-6 building managers and it seems we are the training ground for them. Besides that, it's the same with the rest of the staff. With that price, we are given 1 building manager, 1 building exec, 1 clerk, 1 technician and 1 handyman. Most of the time, we have been shortchanged as the agent moves his people around to cover other sites, we suspect.

Communication is a problem for us as residents as we hardly know what's happening & most of the time even as JMC members too.

They are not pro-active most of the time & need to be told what to do, etc.

Any of you have a blog or updates via the internet ? Effective ?

In most pratice, not necessary apply for all, the management (agent) fee is fixed fee pay to Management Company and staffs cost is reimbursed with 5-10% markup.

Just to chk, the building mgr, buidling exe, clerk, technician, and handbyman are dedicated on-site resources, or shared resources but based at Management's (Agent's) office?
Also, interested to know how u manage the procurement and budget. Who is managing the account payable and receivable, and bank account?

Yup, management fee is fixed and contractual amt for staffing. It is supposed to be based in our MO as agreed. Procurement, the JMC has to approve above a certain figure and we set the budget too besides annual budget. We help in evaluation of suppliers or products too.

We outsourced our accounting with the software installed in the MO and the accounting firm provides us monthly reporting and attends our JMC meetings as well to answer any queries and brief us / advise us.

I have noticed that the best condo management is actually with a JMB member (which is also a resident) in the management office. All decisions by the management's office must go thru this member. This means the JMB is running and hiring their own staff.

Pretty hard to get a full-time or part-time JMB member nowadays which can sit in office and overlook the management.

Very useful link for JMC members

Building and Common Property(Maintenance and Management) Act 2007Act 663
http://www.hba.org.my/laws/building/bcpAct2007.htm

Not exactly..

Hire third party management to handle the daily jobs..
MC/JMC members are not suppose to involve in directly because of interest of conflict issues.

My condo have 7 blocks with about 900 units.
We have one basic swimming pool, tennis court,children playground,multipurpose hall with badminton courts inside.

We paid 5k management fees monthly plus about 23k fixed for staff salary.Staff OT allowances are borne by management agent company.

We are given 1 BM+1Admin+1 A/C+2 front desk clerks+ 1 chief tech+2 handymans.

According to the COB and the law of building and management.

Elected members are maximum 3 years/terms of service.

Thanks alot for sharing.

Wow, quite a number of staffs in Management Office.
Mind to share which company your condo engaged?

Although we are facing defict yearly but with give and take consideration.

We are giving out basic 1 month incentive[ purata] + 1 month performance incentive to selected staffs for their 2013 year performance.

We kick out KJ in 2012 Nov due to poor performance and costly staffs allowances.

We are using Focus Management,they are very low profile chinese run management company.But with certain numbers of condos managed so can sharing resources and experience among their sites .

Another of my new condo with higher standard of facilities,they also Kick out KJ after 1 years occupied.

I also giving advice/experience to the JMB members recommended to use this reasonable offer from Focus.

Unfortunately they given the excuse that they are high class condo so must use high class area like MontKiara or KLCC management agents.

So I immediately sold out this new condo even with 5 months occupied.

thanks for the info. i'll relay it to a friendly JMC member and see if they infringe

Another little advice,

JMC/MC can appoint your legal advisor, the monthly retainer just only $1.5k.

Your legal advisor duty is to attend monthly meeting/AGM//EGM or any important legal advice meeting call upon by JMC.Answer or handling any legal query regarding condo matters like sending letter of demand to those overdue unit owners.

Also handling condo subsale consent.

This all included not extra charges.

JMC only need to pay the legal fees first when the overdue case bought to courts in legal process.

If your condo have budget,can consider pratising it.

Deficit? Sound like paying rate is low?
How much per sqft for maint fee?

Most cheaper $0.15 in the neighborhood.

With tennis and badminton courts,swimming pool,
24 CCTV and each block with guard.

Most owners rejected the first increment proposal of 3 cents or $30/50 per unit last year AGM.

If this year increment proposal reject again. I am going to walk away and selling this condo.

Good idea.
With a lawyer on board the JMC, committee can seek legal advice (especially when dealing with defaulters)
Anyway, thanks for sharing all these info.

Another useful advise,

Even you are paying high rate to security company not mean you can what you need most becos they are human being..

So my experience you condo if have budget must also buck up your condo CCTV and door access system...because machines are more trustful than human..also can be traceable.

My condo 24 CCTV system is given a comprehensive 3+2 years service contract when we reinstalling our CCTV.

Take example, 20 new cameras+3 set monitors,we are paying fixed $1k montly retainer.The CCTV service provider cover the cost all repairing jobs & insure new cameras.This mean new E&E equipments installed under 1 year warranty.They will immediately replaced another function equipment to our condo when send back to repair the faulty ones.

If any of our old existing not done by them found faulty in the period then we only paid the repair jobs.If we want replace new ones,we paid for the new camera and add on $50 per one into the service contract monthly for warranty.