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 Bukit OUG Condo V2

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yong116
post Feb 28 2015, 11:10 AM

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Joined: Jul 2011
QUOTE(karenfoo3689 @ Feb 12 2015, 03:45 PM)
I hardly forget how sucks is their attitude towards me when I visited the condominium. I don’t know how others think, but for me, if you want to clamp somebody’s car, clamp it only if you receive any complaints and/or the car in fact disturbs other residents, don’t be a money sucker and simply clamp people’s car as you wish.

We initially took a visitor pass and parked at a visitor bay but later before we departed to Genting, the owner asked us to park at his parking lot as we all knew that visitor is supposed to park for only 4 hours, this is to avoid our car from being clamped.

Later (apparently after 4 hours), one of the guards called my bf and asked him to remove his car immediately but my bf apologized to him and told him that we were in Genting, not like we can go back and remove our car immediately. I could still remember vividly that the guard answered him and said ok ok no problem (I just stood next to my bf so I could hear their conversation).

Ok, as he said ok ok, so we thought it was ok. Who knows when we came back, we found that our car was clamped. My bf and his friend (the owner) went to check it out with the guards but the guards claimed that the owner complaint so they clamped our car. LOL. They didn’t aware that the owner was just standing right in front of them. They failed to explain why they clamped our car, but yet they were so fierce to tell them that the only way to remove clamp is to pay RM50.

Being so frustrated, myself and the owner’s gf went to see them for the second round. Of course, we started our conversation politely and asked them to remove clamp as we couldn’t think of a reason why they can’t simply remove it and solve the matter nicely. You think what he said to me? “I called your bf last night, asked him to remove his car, but he said you all were at Genting. Pergi Genting Genting…”. He said it in a despise manner. So I asked him back immediately, “Pergi Genting ada salahkah?” He looked down and kept quiet (meaning he failed to answer me). Immediately another guy said: “ I yang clamp you punya kereta, you cakap cakap cakap apa pun tak guna, letak saja RM50, I pergi unclamp you punya kereta, itu saja.” I was stunned, are they a guard or are they a samseng? Are they there to protect our safety or put our life at risk? I felt like he was threatening me, as in NO MONEY NO TALK.

What I cannot accept when I recalled the whole story is, (1) the initial purpose they called us was to ask us to remove our car as they are supposed to clear the visitors’ bay before midnight, but during the call itself we already informed them that we had removed our car from the visitors’ bay and now parking at my friend’s parking lot (which he, as an owner, authorized us to do so), for that reason I thought we should have already cleared this issue. So their next question, (2) but I need you to return the visitor pass, and again my bf apologized and said we will return the visitor pass right after we came back from Genting. So again, what’s the issue? Then, next question, (3) he asked me, you try to think for yourself, how would you feel if somebody parked at your designated bay? Sure you are unhappy and you will complain. This is in fact a very brilliant question, as if he was setting up a trap and jumped in himself. He asked a good question, of course if somebody complaint and you should do your job but now nobody complaint PLUS we were authorized to park at that particular bay, but why you still want to clamp our car? Even if you clamped, after we explained to you, you can just unclamp. Why must you force us to pay the RM50? It is hard for me not to think that after we told them we were in Genting, they purposely go and find our car and clamp to earn the RM50 income. So ridiculous. What’s more (4), he said the reason why he clamped our car was because he saw our car without a resident sticker but parked at a resident’s bay. This is the funniest part. Immediately we looked around, at least 5 to 6 cars besides or in front without a resident sticker and yet they are parking at the resident’s bay. Do you know how ridiculous his answer can be? He said those cars are belonged to the residents, just that they were too lazy to put on the sticker. Come on, don’t tell me you can remember all cars in the car park and you can recognize which car belongs to a visitor, which car belongs to a resident. Give me a better excuse even if you intend to fool me.

They claimed that they go rules by rules. But they failed to give reasonable reply to all questions that we raised to them. More importantly, they shouldn’t act so rude to us. Can you imagine? They shouted at us and demanded for money. What immediately comes to your mind when you read this? “Ah Long”? “Samseng”? “Cari gaduh”?

Personally, I felt so reluctant to step into the premise ever since I left the place that day. The guards scared me off. Seriously. Especially Michael Eng, please please mark his name. If he as a head of security guard acts like a samseng and scolds whoever he wants, what do you think about his subordinates?

Hopefully there will be some improvement from bukit oug condominium Management.
Thanks all
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I understand your feeling because there was a time that i was very upset and unhappy with the attitude of some security guards, especially a Malay teenager. His attitudes is terrify and was so rude to me. Even i saw him took a steering lock wanna hit a middle east man who refused to leave an identity card or license to him. Luckily now that burglar was no longer working here. Lastly, i'm pursuing every owners to use our rights to complaint to the management as we paying extra management fees starting early of this year. Hope they are doing better in coming days.
yong116
post Feb 20 2020, 10:23 AM

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Joined: Jul 2011
QUOTE(cnvery @ Feb 8 2020, 10:13 PM)
Anyone how much is the maintenance charges and sinking fund rates?
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Management fees is RM0.15/sqf + 10% for sinking fund. estimated RM200 for size 1222sqf

 

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