Manage to claim warranty for my raytech film, without question, except for normal inspection. This is a very good plus point.
However, when I ask why it got peeled off just after 2.5 years, they give me this reply: "due to excessive car washing. When we wash the car, we will wipe inside of the windshield. So the multiple wipes + the dirt/chemical on the cloth makes it peeled off". To be frank, i really do not see this coming from a so called professional car tinter. What a whole load of bullshit answer. One of the most stupid explananation i ever heard in my life. I just lost the mood to talk more on this, else my temper gonna rise up.
Next, I request for a solar meter test on my car film (raytech always promise their customer on this test). And I was denied, even when i request 3 times. Reason? Is due to inconsistent sunlight (it is very sunny that time), and the meter is too sensitive. Bloody hell, another cb answer i get.
I just drove off my car after this, after they replace the film. On my way back, i touch my dashboard after 10 mins driving in aircond, and the dash board is hot like f***. Take note i am installing the highest range product that cost 3k (ultra 70 + rx).
Conclusion, this will be my first and last time with raytech. The products do looks good on paper, but in actual usage is very bad. I feel like i am being scammed. I will definitely not recommend this brand to any forumer, friends and family members.
Lord Gitsy, this is a major disappointment. Btw, i am glad for your support even though my car was tinted in other states/branches. Thanks for the explanation and advice. But raytech products really does sucks, so do their customer service.