Hi bro, Raytech Tinting has designed a special warranty card system to make sure our customer purchased a genuine Raytech product. Raytech principle only distribute limited amount of Standard Warranty card and Hologram Product Label Stickers along with the stock ordering by each Raytech Authorized Licensed dealer.



We have only one type of standard warranty card. You must make sure you received this standard Raytech warranty card and two (2) pieces of Hologram Product Label Sticker are pasted inside the card, one sticker is the product code for front windscreen and the second one is product code for the rest of the windows.

This warranty card is important to protect our customer interest. You will fail to claim the product warranty , if you unable to present the standard warranty card or the label stickers are not pasted inside. On the other hand, by carrying the standard warranty card with you, you are able to claim your warranty in any Raytech Authorized Dealer in whole nation

No bro. You just have to make sure you get the original warranty card after purchased. On the warranty card, there will have 2 columns to paste the Hologram barcode stickers. One column is for tinted film on front windscreen, another column is for tinted film on other windows. These hologram stickers are control items and limited issued by Raytech HQ to our dealer shop according to films ordered. So with this you can confirm your purchased tinted film is the Genuine Raytech product. Please report to us if you don't received warranty card as mentioned above. TQ

Hi bro, thanks for your message. Due to tinted film is only a piece of transparent film which don't have any identity to show what the spec is, so Raytech developed this warranty card with Hologram Bar-code stickers system to ensure our customer receive the correct product after purchased. Actually Raytech HQ can trace back which tinted film you purchased through the bar-code in our system. Customer can also visit back to our shop to have a solar power meter testing if suspect they don't receive the correct product. We instructed our staffs or dealers to follow this standard procedure and maybe not perfect but at least have some basic protection for our customer to get the right product. That's why chose a Genuine window film brand product is much important

Dear customer, we appreciate your feedback and would like to invite you visit our shop to have a solar power meter testing. Please bring along your warranty card and our service consultant will assist you in this case. Sorry for any inconvenience caused. TQ

Yes bro, VLT 35% still able to look clear inside. You can find the black tinted which is not expensive for 2nd layer at most of the tinted shop. Price range around RM150-300. I suggest you can go back the same shop because if any problem happen on tinted you still can claim warranty with them

This post has been edited by Lord Gitsy: Jul 17 2018, 11:47 PM

Touch ‘n Go is introducing RFID as a new electronic toll payment system that uses a sticker to pass through toll. The RFID sticker, also called an RFID tag, is embedded with a radio frequency chip and is affixed to either the windscreen or the headlamp of the vehicle. It can only be registered with and installed on one vehicle. As the vehicle passes through toll, an overhead scanner reads the radio-frequency from the RFID sticker and charges the toll fare. The sticker will be linked to the Touch ‘n Go eWallet from which the fare will be deducted from.

Above info taken from TouchNGo website.

Based on above information, I think RFID detection should be friendly for tinted film. RFID scanner reads the radio-frequency from RFID stickers while Smartag detection is based on infrared communication that communicated with infrared transceivers mounted at the ceilings of toll plazas. Smartag detection problem mostly happened on the tinted film which has highest IRR rejection (IRR＞95%)　

Hi bro, sorry to hear about the case happened on you. It seem like this issue still keep happening although Raytech has officially made a police report on this company about their scam business in June. The opponent One World Tinting was ignored our charges and still continue their business way by selling fake Raytech products. We hope this news should spread to more people around to alert more customers in the future.

If you need any assistant from Raytech, you can PM us anytime. We're glad to assist you.

Thanks for your suggestion bro. I will bring this information for Raytech's management and let them decide what to do in next step

Hi bro, I believe the RM2.9k for the highest spec still can be negotiable. Actually spec on paper cannot prove anything, the most important you have to visit the shop test the product with solar meter personally and observe the performance of tinted in 5 to 7 years

Please watch below video to understand more about tips to choose a good window film:

Hi bro, if you wanna go for Raytech RC series, make sure you go for Raytech RC Black (VLT38%) with Ultra 70 in this comparison. All of these are good products in the window film market in term of durability and performance. The detection of Smartag also another thing you need to consider

Good news After 1st of September, tinted film is not subject to SST charges. Customer please take note

Hi bro, for this issue, you can send your car back to our workshop to test the solar meter first. From the price you paid, I believe it's our medium range product. Our sales consultant will check it and solve your problem. Meanwhile, please PM me your contact number so our consultant in Seri Kembangan can contact you directly.

Sorry no offence here, Raytech is selling genuine USA product and the evidence you can find it on our official website. We also can teach you if you don't know how to check. Raytech products has done few lab test by third party lab including solar test, weathering test and boil test. The lab report has shared out by other forumer in this thread before

Dear customer, the product you installed on your car windows is our medium range product. Our products originally are follow the JPJ regulation for the required VLT%, so it cannot be too dark. To resist more heat, you can install darker film for second layer but it will fails JPJ compliance after install second layer darker film. Secondly second layer which is too dark may affect your driving vision during night time. We would suggest you to do this combination in Raytech shops so the product warranty still can be provided. You are welcome to visit Raytech shops and our sales consultant will assist you and test the product with solar meter for you. Thanks

Dear customer, can I know which series you installed for the car ? If it's a medium range product, you can apply another layer of tint (U-shape side windows & Rear windscreen) on top of it, better do it in that same shop so they able to give you the warranty. The tint will become darker and provide better heat rejection. We suggest you can visit back to shop for the best consultant. They can provide the solar meter testing. Thanks