Honestly, here in JB, I have negative perception or 90% of installers, whatever the brand. If itโs a small-time Tan Ah Beng selling <RM1K package maybe I can close one eye, but a lot of these โestablished brandโ shops seem just as incompetent and dishonest.
Visited SolarGard so called โofficialโ store a week ago and was quoted RM4.5k for whole car. Everything she told me was copy-paste from SolarGard website, just translated to Mandarin (cannot speak English* when selling international brand is another red flag for me). She didnโt know shit about TSER. Couldnโt give me concrete reply if they could re-attach my front/rear dashcams after installation. Said her boss was busy when I asked for him. Basically, if I could describe their customer services in two words, it would be โfucking uselessโ. This is just an example. Not singling this particular shop out because a lot of tinting businesses here behave in the same way.
*but still has some fancy lalamui western name on her name card, lol
Whatโs laughable is that, when the โAh Boyโ near my house can guarantee me rear demister will not be damaged when removing factory tint (so much so that he said he will bear cost of replacement rear window if he gets it wrong), how can the so called โestablishedโ installers not offer that same guarantee? They keep trying to show me certificates on their wall. Hello, I can also show you a dozen different phd I bought from Indonesian and Philippine universities. Means I real doctor ka?
Last time I tinted in KV region was many years ago, when there were less fakes, installers were less dishonest, and prices were less insane. Cannot comment about current day scene there.
Regarding Totalgard - I had a conversation with Marn a few days ago, and he was extremely helpful. The guy knows his product. I actually have some respect for this company because they used to bring in Sahara X (which I have positive experience with) back in the day, until they went their own way with manufacturing Totalgard locally, so basically the expertise is there. Sadly, they donโt have authorized/official installers here in JB. Marn did forward me a couple of shops that buy wholesale from Totalgard but offer their own tint packages (and pricing), but one of them wasnโt operating at the level I felt comfortable with while the other only specialized in buildings. This is not a knock on Totalgard since itโs out of their control (theyโre primarily wholesalers, after all), so if itโs convenient for you on a logistical level, I suggest visiting their place in Kepong to at least hear what they have to say.
I can share your grief. ๐ Similarly I don't have much patience when dealing with people who are clueless about the things they are talking about especially products they are promoting or selling.
Totalgard is already at the top in my shortlist. Unfortunately not many people here have tried it therefore there
Is no review on the product other than ayamxx's.