So.. last Sunday I was driving. As per normal... then suddenly a msg appears on the radio display "battery charging issue or faulty lining" or something like that. I called up pug care line. They said no worries. I can still drive the car. Bring in for check up at service centre.
5 mins later, all hell brakes loose. Esp sensor off. Power steering failure. Radio goes off and had to stop my car. Towed it to glenmarie as I didnt want to take risk and covered by insurance.
Monday morning I call up GM and find out whats the issue. They tell me its the battery. I tell them fine. Change the battery. This is despite the battery being changed just last September for battery problem. They tell me no issues otherwise, and my car will be ready in the evening by 5. So I make plans with my colleague to drop me there and bring back the car. I told him to call me back when the car is done. 2pm no call. 4 pm. No call. I call back at 430pm. He tells me they ve not started on my car. I sounded the fella over the phone... but had to accept because nothing can be done.
Today again I had to call up and find out. Called at 10am. He said all settled already they are going to wash the car. Can collect in the afternoon. So my colleague dropped me off there. They tell me the car is ready. I ask him why is the battery so expensive. 540 incl labour charge. He said its expensive as it s a European battery. Its delco not delkor. Again, I layan his story and just pay. I go to my car, open my booth. I see the new battery box there. Delkor. The sales fella doesnt know his own stuff. I point it out to him, he shows me the price listing. Again I accept. Not much of a difference to me...
Here is where shit hits the fan... I drive out of the service centre, not 20 metres down the road, the same bloody warning sign comes on. I bring it back in, And get them to check. The technician comes, plugs in a computer and tells me the turbo cooler gasket or something is out, and needs to be changed; under warranty. Then they need to check all the other systems.
Accepting this again, I tell them I have to go back to klang. I ask for a shuttle to klang (pushing my luck) they tell me the shuttle car met with accident and the courtesy car is with another client. Had to pay for my own taxi to subang komuter station.
Tomorrow have to call and find out more... fml...
Write a complain to Peugeot France and also Peugeot Careline.
This is definitely not acceptable. Trust me, the SCs are all bullshit (my point of view after all the posts).
Mine car is yet to be fixed. Part arrived as careline confirmed. Careline request me to wait for the SC to call up for appointment but what? Already 2 weeks, i receive no call.