Insurance Talk V2, Anything and everything about insurance
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 Jun 15 2014, 09:45 PM
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#1
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All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor  
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Hello guys,
I have a life insurance 21 years which matured not too long ago with AIA. Does anybody know how long does it typically take insurance companies to pay the bonus entitled back to me? How long the processing time they need? |
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Jun 15 2014, 09:59 PM
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#2
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All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(roystevenung @ Jun 15 2014, 09:57 PM) Best you bring the policy to AIA and inquire or ask your agent for help. You may also call AIA Customer with the policy number ready. Unfortunately, my AIA is not based in Malaysia. I called and enquired with AIA SG and it's been a month since I last heard from them. Thinking of making a trip to SG and ask what's going on but I don't know if it's fruitful or not. http://www.aia.com.my/en/customer-support/...contact_us.html "Call us at 1300 88 1899. For overseas customers, call us at 603 2056 1111"  Please advise. |
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Jun 15 2014, 10:20 PM
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#3
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All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor
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QUOTE(roystevenung @ Jun 15 2014, 10:09 PM) Not sure how long AIA takes to process the cheque. Best if you call to inquire before spending a trip to SG. I see. Thanks for the info. Even if you stand in front of the AIA office, if the cheque is not ready, it is not ready.  Ps. For Prudential, once the necessary documents are submitted, 3 weeks for the check to arrive.  |
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