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Sony Xperia Z / ZL Official V~10 Thread, JB 4.3 & KitKat 4.4 It`s Comming Yo
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hakka_jin
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 Jan 3 2014, 11:15 AM
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New Member
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hi all,
my xperia ZL is spoilt... it can't power on... only can see the Sony logo while power on then it's off.... I can use it normally during charging only... can on properly and use properly only during charging.... if the phone is on during charging, then I can unplug and use it for a while and then it's off by itself.... another problem is the sim card cannot be detected properly... sometimes it can detect but most of the time not.... going to claim for warranty this Saturday... damn it. Anyone have the same problem? Mine is stock not modification.... bought in March... very sad to see the problem as this is a gift from my wife. sigh...
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hakka_jin
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Jan 10 2014, 09:33 AM
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QUOTE(ChuanHong @ Jan 3 2014, 02:16 PM) same with u.. but mine already in service centre.. and fxxking them canot get the spare part at once time.. now keep delay mine.. damn it.... mine had been send to service centre too.... and the staff works there told me, many ZL have the same problem.... must be a certain batch affected.... |
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hakka_jin
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Jan 12 2014, 08:32 PM
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New Member
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QUOTE(ChuanHong @ Jan 10 2014, 03:33 PM) possible.. i will get back my phone soon.. on coming monday or tuesday.. hopefully no more problem in future.. How long it was in the service centre? I just send mine last week.... hopefully it won't take too long to fix it... |
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hakka_jin
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Jan 12 2014, 08:44 PM
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New Member
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QUOTE(ChuanHong @ Jan 12 2014, 08:41 PM) almost 1 month my bro.. tomorrow im only go to service centre and get it.. ready for collection already.. ok... noted... i guess in my case will be longer as I reside in Sabah... they'll send the phone to KL to fix...  |
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hakka_jin
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Jan 13 2014, 01:12 PM
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New Member
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QUOTE(ChuanHong @ Jan 12 2014, 08:51 PM) service centre always efficient and good i believe.. the only problem to wait is the SONY. They sent the spare parts slow.. always pending the spare parts.. so service centre also cant do anything.. we cannot blame to service centre.. i noticed this, and i complaint and blame to SONY.. after that they only take note and investigate my case.. after 2days, service centre received spare parts and get the calls and email from Sony that they had contacted the service centre and my case will be able to get fixed on monday.. so ok lo, saturday i saw my phone status ready for collection, and call to service centre, they told me ok for monday to get it.. they still testing on my phone.. so decided tmr go shopping and take my phone as well.. hope ur case can settle asap too.. i have almost 1 month cant play game with my ZL.. SOB.. iphone 5 & ipad 3 play gta no syok, cannot use ps3 dualshock.. OK noted.... would let them work on my phone. most important is the problem solved... don't want to rush them and give me back my phone in not good condition |
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hakka_jin
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Jan 15 2014, 08:41 AM
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QUOTE(delsoo @ Jan 13 2014, 10:16 PM) Wats proximity Sensor??? How does the proximity sensor affect you?? can share what's the problem? may have to take note all these bugs after fixing.... do check for any cosmetic defects after fix... |
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hakka_jin
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Feb 26 2014, 12:33 PM
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New Member
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my ZL still haven't come back yet. arrggghhh.... it's been too long now... what should I do next to hasten the process to get back my phone which I send to service centre? my location in Kota Kinabalu by the way...
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hakka_jin
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Feb 27 2014, 11:04 AM
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New Member
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QUOTE(ChuanHong @ Feb 26 2014, 08:46 PM) direct call to xperia care MY and talk to their staff.. they will open case to u and investigate and solve it asap.. i met 2 time.. 1st is sent to change motherboard&battery.. 1month.. (SEMS) Service centre said waiting sony sending spare part to them.. complaints to xperia care MY, within 2 days they investigate and solved my case.. service centre called me and repair.. 2nd time, recently only.. after 1st time of repair, its cause my proximity sensor faulty.. ok, i take to other service centre (Ixsun) for inspection and confirmed the problem. but i get back my phone while waiting the spare parts.. still can use only phone blank out after calling.. Set accessibility, press power button to end call to solve it temporary.. 1 month.. last sunday emailed to Xperia care again.. monday get reply they will investigate and tuesday Ixsun called me, my phone is ready to repair.. ask me go over there.. tmr i on leave and will go there to get my phone repair.. will definitely try this... thanks for the info |
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hakka_jin
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Mar 4 2014, 04:24 PM
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New Member
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got my phone finally yesterday.... My ZL is being updated to 4.3.... the funny thing is I can't get the apps that I've installed when I back up using PC Companion.... I did a backup on my sd card as well.... but I suspect that the system had been upgraded, it no longer recognize older backup format... which is quite a facepalm for me... so, I'll just have to reinstall all the apps again...
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