can ask..how long does the warranty claim process with sony center? i got problem with my xperia ZL
Sony Xperia Z / ZL Official V~10 Thread, JB 4.3 & KitKat 4.4 It`s Comming Yo
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 Dec 26 2013, 02:45 PM
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#1
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123 posts Joined: Jan 2012 From: Raub/Batu Pahat  
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Dec 26 2013, 06:25 PM
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#2
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123 posts Joined: Jan 2012 From: Raub/Batu Pahat
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QUOTE(ChuanHong @ Dec 26 2013, 05:16 PM) software problem normally takes 2-3 days working days.. if hardware then probably 2~3 weeks ady.. mine ZL have problem recently and sent into service day.. until now got 10days ady. yday was recording HDR video..suddenly warning appear on screen, says temperature very high..then shuts down by it self... i need to plug my charger every time wanna on it back and every time i open my camera, the phone shut off t self.. got any idea what the problem? |
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Dec 26 2013, 07:17 PM
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#3
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123 posts Joined: Jan 2012 From: Raub/Batu Pahat
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QUOTE(kakikubesi @ Dec 26 2013, 06:28 PM) Batt drain until zero? nop..nvr drain till zero... |
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Dec 26 2013, 07:55 PM
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#4
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123 posts Joined: Jan 2012 From: Raub/Batu Pahat
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how do u want to judge a phone camera quality?? which 8mp better?? ZL?? i had this problem before my phone was dead.. probably 4.3 OS got SOD problem.. my phone shut down automatically as well.. battery still got 80%.. only can start with charger like urs.. i sent to warranty and they claim main board and battery problem.. [/quote] ya ZL.. how long it took for the replacement ? |
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Dec 26 2013, 08:13 PM
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#5
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123 posts Joined: Jan 2012 From: Raub/Batu Pahat
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[quote=ChuanHong,Dec 26 2013, 08:00 PM]
ya ZL.. how long it took for the replacement ? [/quote] replacement for the board and battery in my case is around 2~3weeks by SEMS service centre.. LOL.. ady 16 days until today.. tmr i will call again to follow up and see.. if cannot repair, i request to get new set or upgrade other phone as alternative.. [/quote] im sending my one tmrow...haih... |
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Jan 14 2014, 10:34 PM
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#6
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Junior Member
123 posts Joined: Jan 2012 From: Raub/Batu Pahat
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QUOTE(ChuanHong @ Jan 14 2014, 09:25 AM) my ZL proximity sensor is turning on always.. it only affect me when im calling.. once call or accept the calls, the screen goes black (like sense our facial is near to phone).. need press power button to end the call and turn on the screen again.. only this annoying me.. i enter service menu and service test proximity sensor.. its just keep turning on.. suspects got dust in phone or proximity sensor error.. wait after CNY might send into service centre again.. others stills seems ok.. coz my phone was changed whole board, battery.. i also had the same problem after applying SP.. after few days its turn back to normal..By the way, how long it took for warranty claim? I have the same prob as you faced. i sent mine around 3 weeks alrdy.. |
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