hey guys.

ive been using hotlink free basic internet simpack for about 2 month. 2 days ago i need fast internet so i subscribe RM3 200MB pack for 24 hours. after the 24 hours ended, i can't use basic internet at all! did the RM3 200MB pack makes my FOC internet basic gone? anyone had experience this before? i need those basic internet for work.

yea..did restart phone.. n i did subscribe a RM2 data again today for 100mb. guess what, they deducted n stil cant use it. on maxis bb selfcare web, it shows my subscribed RM2 data is inactive. wtf. hmm. i think need to call the callcenter lah, i guess.

This post has been edited by topeiRa: Jan 7 2014, 01:58 AM

yeah..same with dat guy, but im a bit in luck today. called the call center 1300 number (not toll free). they guided me to change the setting on *100#.

because when we use free basic internet, we are in "Hotlink" profile.. when use the WBB (broadband), we are in "Wireless Broadband" profile. So it require me to change the "Tetapan" (settings).
Note: This is not the same with the phone internet profile settings that u can change in the phone, things like APN or etc is not suppose to disturb.

To revert back to free basic internet, just do this:
*100# > 01 (seterusnya) > select "Internet an Tetapan" > select "4 Hotlink Broadband" > "01 Seterusnya" > "01 Seterusnya" > select "11 Tukar Profil Perkhidmatan" - so it will send u an sms to inform the profile change confirmation.

Very hassle, because they put the menu at the very back of the system.

This post has been edited by topeiRa: Jan 8 2014, 01:06 AM